Project Development Coordinator for Bronx Operations

City of New York•New York City, NY

1d•Onsite

About The Position

This position is ONLY OPEN TO CURRENT FULL-TIME ANNUALLY PAID PARKS EMPLOYEES. Under general direction, with latitude for independent initiative and judgment, the Project Development Coordinator will perform difficult and administrative work for Bronx Operations. This role involves working closely with the Chief and Deputy Chiefs of Bronx Operations, preparing and tracking various reports, and performing data analysis on park operations. The coordinator will manage databases, improve data collection processes, conduct surveys, organize meetings, and manage special projects. They will also provide technical and administrative support to borough managers and supervisors, produce division communications, and serve as a liaison to other divisions and external agencies. Additionally, the role requires coordinating with Information Technology & Telecommunications (ITT) on technology and infrastructure, assisting with wireless phone issues, and maintaining Emergency Preparedness documents. Excellent communication and customer service skills are essential for interacting with internal and external stakeholders.

Requirements

A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Nice To Haves

Experience with Asset Management Park System (AMPS)
Experience with Daily Tasks system
Experience with Parks Inspection Program
Experience analyzing data from 311 and NYPD crime data
Experience with BTS system
Experience with Information Technology & Telecommunications (ITT) coordination
Experience troubleshooting wireless phone issues

Responsibilities

Perform difficult and administrative work for Bronx Operations under general direction, with latitude for independent initiative and judgment.
Work closely with the Chief and Deputy Chiefs of Bronx Operations.
Prepare and track a variety of weekly, monthly and annual reports.
Perform data analysis on park operations, monitor and synthesize information and identify emerging trends or issues, drawing information from internal reporting systems including, but not limited to, the Asset Management Park System (AMPS), Daily Tasks, the Parks Inspection Program, and external sources, such as 311 and crime data from NYPD.
Manage databases and improve data collection processes, ensure accuracy and applicability.
Conduct surveys and organize meetings and presentations.
Manage special projects and assignments.
Create compelling analyses, presentations and tools that empower agency staff to make data-informed decisions.
Provide technical and administrative support to borough managers and supervisors, including the administration of AMPS, BTS and other databases and systems.
Produce division communications, including correspondence, memos, project scopes and summaries, status updates and the dissemination of information to borough personnel, in addition to liaising with agency communications team on responses to press and other inquiries.
Provide outstanding customer service to public in person, via email and on the phone, and coordinate resolutions to issues requiring immediate attention with borough managers and supervisors.
Serve as a liaison to other divisions within Parks and represent the agency at meetings with other city agencies and organizations.
Coordinate with Information Technology & Telecommunications (ITT) regularly on permissions, orders, repairs and rollouts of new technologies and infrastructure.
Assist with wireless phone issues, troubleshoot problems and advise users on appropriate action.
Maintain and update Borough Emergency Preparedness documents.
Communicate clearly and tactfully with both internal and external stakeholders at all levels.