Project Delivery Lead - Network Project Delivery

Orangepeople•Plano, TX

About The Position

The Project Delivery Lead oversees end-to-end network project delivery across LAN, WAN, Operational Technology (OT), network security, and wireless environments. Reporting to the Service Delivery Manager, the role leads a team of approximately 20 professionals, serves as a key customer liaison, and is accountable for project Quality, Cost, and Delivery (QCD). It also drives continuous improvement (Kaizen), supports team development, and oversees delivery partners and subcontractors. The role coordinates project planning, design, build, migration, testing, cutover, and handover to operations. It manages scope, schedule, budget, resources, risks, change control, and quality reviews, while communicating progress and issues to customer and internal stakeholders. The Project Delivery Lead also develops delivery processes and standards, coaches team members, and contributes to team engagement and retention. The position requires a bachelor's degree in a relevant field or equivalent practical experience, at least five years of relevant IT experience (including three years in network project delivery), broad networking knowledge, project delivery and team leadership experience, customer-facing communication skills, business-level English, and willingness to travel as required.

Requirements

Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.
At least 5 years of experience in IT infrastructure, network engineering, or IT service delivery, including at least 3 years in network project delivery.
Broad networking knowledge and experience, including routing and switching, WAN technologies such as MPLS, SD-WAN, and VPN, LAN, Wi-Fi, and network security such as firewalls, NAC, and segmentation.
Project management knowledge and experience covering scope, schedule, cost, risk, and change management.
Proven project delivery experience from requirements through implementation, transition, and handover to operations.
Experience in a manager-level customer-facing role, managing expectations and reporting to customer stakeholders.
Experience leading project teams and managing vendors or partner companies.
Strong communication, teamwork, and documentation skills.
Business-level proficiency in written and spoken English.
Flexibility and openness to adapt to the company's culture and ways of working, and interest in Japan or the company group.
Ability and willingness to travel as required.

Nice To Haves

Experience with OT or industrial networks in manufacturing environments, including plant networks, IT/OT segmentation, and industrial protocols.
Knowledge of Lean and Kaizen methods.
Certifications such as PMP, CCNA/CCNP, or ITIL Foundation.
Experience in the automotive or manufacturing industry, or with Japanese companies.
Familiarity with delivery and reporting tools such as ServiceNow, Jira, Microsoft Project, or Power BI.

Responsibilities

Lead end-to-end delivery of LAN, WAN, OT network, network security, and wireless projects, from planning and design coordination through build, migration, testing, cutover, and handover to operations.
Define project scope, schedules, budgets, resource plans, and risk registers; track progress and report status to the Service Delivery Manager and stakeholders.
Assign and coordinate work across the delivery team, identify issues and risks, drive mitigation, and escalate when needed.
Manage Quality, Cost, and Delivery (QCD) for projects, including change control, budget tracking, and quality reviews.
Translate customer requirements into executable work and act as a bridge between customers and delivery engineers.
Select and manage partner companies for outsourced work, define deliverables and acceptance criteria, and control partner QCD.
Serve as a customer point of contact together with the Service Delivery Manager; receive and clarify requests and direction.
Run kickoff, status, and steering meetings; prepare regular reports; manage expectations and build customer trust.
Communicate project progress, risks, changes, and outcomes clearly to technical and business audiences.
Drive Kaizen improvements in delivery processes, templates, tools, and quality standards.
Conduct lessons-learned reviews, maintain project documentation, and standardize best practices across projects.
Contribute to developing future service offerings by standardizing delivery processes and deliverables.
Coach and develop team members, support their career growth, and contribute to engagement and retention.
Participate in OP monthly team meetings and team-building efforts.
Contribute to OP technical discussions, peer reviews, and the OP-Wiki/Knowledge Base.
Provide status reports to OP Account Management as requested.