Project Coordinator - Property Restoration
About The Position
PuroClean of Lawrenceville & Chamblee is seeking a highly organized and detail-oriented Project Coordinator to manage restoration projects from initiation to completion. This entry-level role requires no prior restoration experience, as comprehensive training will be provided. The Project Coordinator acts as the central point of communication and quality control, liaising between field technicians, office staff, insurance companies, and customers. Responsibilities include reviewing project documentation, ensuring completeness and accuracy, following up with technicians, assisting with insurance submissions, communicating with customers, maintaining organized job files, and tracking project progress to completion. The company emphasizes a culture of servant leadership and professional growth, operating with a 'We Build Careers' philosophy.
Requirements
- Extremely organized and detail-oriented.
- Comfortable working with computers and mobile apps.
- Able to multitask in a fast-paced environment.
- Professional when speaking with customers and insurance representatives.
- Self-motivated and dependable.
- Able to communicate clearly in writing and over the phone.
- Willing to learn new software and processes.
Nice To Haves
- Administrative Assistant experience
- Office Coordinator experience
- Customer Service experience
- Dispatch experience
- Insurance experience
- Property Restoration experience
- Construction Office Administration experience
Responsibilities
- Serve as the communication and quality control hub between field technicians, office staff, insurance companies, and customers.
- Review field photos and videos for completeness and quality.
- Verify technicians collected all required documentation before leaving a job.
- Review assessment documentation to ensure nothing was missed.
- Follow up with technicians when additional photos or documentation are needed.
- Assist with preparing job files before submission to insurance carriers.
- Respond to notes and requests from insurance adjusters.
- Communicate with customers regarding scheduling, updates, and project status.
- Keep job files organized and up to date.
- Track outstanding items and help move projects through completion.
- Work closely with management to maintain accurate documentation.
Benefits
- Opportunity for advancement
- Paid time off
- Training & development
- Paid training
- Paid Time Off (PTO) and paid holidays
- Stable, full-time employment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
