Project Coordinator - Property Restoration

PuroClean of Lawrenceville•Lawrenceville, GA

15h•Onsite

About The Position

PuroClean of Lawrenceville & Chamblee is seeking a highly organized and detail-oriented Project Coordinator to manage restoration projects from initiation to completion. This entry-level role serves as a central point of communication and quality control, liaising between field technicians, office staff, insurance companies, and customers. No prior restoration experience is necessary, as comprehensive training will be provided to the selected candidate.

Requirements

Extremely organized and detail-oriented.
Comfortable working with computers and mobile apps.
Able to multitask in a fast-paced environment.
Professional demeanor when speaking with customers and insurance representatives.
Self-motivated and dependable.
Clear written and verbal communication skills.
Willingness to learn new software and processes.

Nice To Haves

Administrative Assistant experience
Office Coordinator experience
Customer Service experience
Dispatch experience
Insurance industry experience
Property Restoration experience
Construction Office Administration experience

Responsibilities

Serve as the communication and quality control hub between field technicians, office staff, insurance companies, and customers.
Review field photos and videos for completeness and quality.
Verify that technicians have collected all required documentation before leaving a job.
Review assessment documentation to ensure accuracy and completeness.
Follow up with technicians for any additional photos or documentation needed.
Assist in preparing job files for submission to insurance carriers.
Respond to notes and requests from insurance adjusters.
Communicate with customers regarding scheduling, updates, and project status.
Maintain organized and up-to-date job files.
Track outstanding items and facilitate project completion.
Collaborate with management to ensure accurate documentation.