Project Coordinator

TEKsystems•Charlotte, NC

1d•Hybrid

About The Position

A project management team is seeking a Network Project Support Coordinator to assist with data entry, coordination, and customer support activities. This role supports efforts to reduce project manager workload and improve efficiency in setting up new, relocated, and closed locations. The individual in this role will be responsible for processing network requests, coordinating with vendors and internal teams, tracking communications, and documenting workflows to ensure consistent and efficient execution.

Requirements

Project coordination or administrative support experience
Familiarity with telecommunications concepts and workflows
Inventory tracking and documentation skills
Ability to communicate clearly with internal teams and vendors
Strong organizational and documentation skills

Nice To Haves

Exposure to network equipment (e.g., Cisco routers)
Experience working with telecom vendors or service providers
Familiarity with ticketing or project management systems

Responsibilities

Process network requests for new, relocated, and closed sites through the Project Management System
Review incoming requests and assign appropriate tasks
Maintain accurate records of all incoming and outgoing communications
Document network site information and status updates within service requests
Request circuit quotes from approved vendors
Compare quotes to support cost‑effective decision‑making
Coordinate site visits between vendors and field personnel
Order network hardware from approved vendors
Escalate concerns to Telecom leadership when vendor expectations are not met
Schedule site testing and network turn‑ups with required internal teams
Coordinate with the Network Operations Center (NOC) to assign resources
Provide timely updates to field teams regarding network request status
Document interactions and outcomes to support future requests
Identify areas where process documentation can be improved
Collaborate with the Telecom Projects team to update and maintain process documentation