Project Coordiantor

ROBINSON • Calgary, AB

12d • Onsite

About The Position

We are looking for a Project Coordinator to join our team. In this role, you will act as a central point of contact for various stakeholders, including Outside Sales, Showroom Sales Consultants, Customers, and Vendors. Your primary responsibility will be to ensure projects move forward smoothly while delivering an exceptional customer experience from quotation through project completion. You will leverage strong organizational, communication, and problem-solving skills to support product selection, quotations, sourcing, order management, and after-sales support. Building and maintaining strong relationships with customers, vendors, and internal teams is crucial for successful project outcomes. You will also develop expertise across our product lines and stay informed on industry and design trends to support specification development and consultation activities. Delivering professional, responsive, and customer-focused service throughout every stage of the project lifecycle is key. You will collaborate with internal and external stakeholders to support project execution and foster long-term customer relationships. Additionally, you will coordinate project activities, monitor progress, and help resolve issues to keep projects on track and aligned with customer expectations.

Requirements

• Experience in the plumbing and/or lighting industry
• Strong attention to detail
• Ability to manage multiple priorities
• Commitment to delivering outstanding customer service
• Experience coordinating customer projects and supporting sales teams within a lighting, plumbing, interior design, or showroom environment.
• Work effectively with customers, vendors, and cross-functional teams to deliver a seamless customer experience.
• Detail-oriented, responsive, and resourceful, with a proactive approach to problem-solving.
• Ability to effectively manage multiple projects, competing priorities, and deadlines while identifying potential roadblocks and implementing solutions.
• Committed to delivering a high standard of customer service and building strong relationships with customers and stakeholders.
• Comfortable learning and navigating a variety of systems, applications, and technologies.

Responsibilities

• Act as a central point of contact for Outside Sales, Showroom Sales Consultants, Customers, and Vendors, supporting product selection, quotations, sourcing, order management, and after-sales support.
• Build and maintain strong relationships with customers, vendors, and internal teams to support successful project outcomes and an exceptional customer experience.
• Develop expertise across ROBINSON product lines and stay informed on industry and design trends to support specification development and consultation activities.
• Deliver professional, responsive, and customer-focused service throughout every stage of the project lifecycle.
• Collaborate with internal and external stakeholders to support project execution and foster long-term customer relationships.
• Coordinate project activities, monitor progress, and help resolve issues to keep projects on track and aligned with customer expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed