Energy Efficiency Program Specialist
Westinghouse Electric Company, LLC•Newland, NC
•$23 - $27•Hybrid
About The Position
We are looking for a Project Coordinator to support our Demand Side Management (DSM) programs within the Energy Efficiency and Demand Response organization. You will play a critical part in administering high-volume rebate and incentive programs that help guide energy efficiency and sustainability projects. This is a high-volume, operations-driven role focused on rebate processing and program administration where accuracy, compliance, and efficiency are necessary due to regulatory oversight.
Requirements
- 1–3 years of experience in: High-volume processing or shared-queue environments
- 1–3 years of experience in: Operations, program administration, or data processing roles
- Experience working with modern systems (not manual data entry processes)
- High school diploma/GED
Responsibilities
- Process high volumes of rebate applications and work orders (tens of thousands annually)
- Manage within shared Salesforce queues, working oldest to newest
- Validate customer eligibility, equipment qualifications, and incentive amounts
- Review applications submitted with digital systems, PDFs, and physical mail
- Use Salesforce reporting tools to track progress and meet daily/weekly quotas
- Collaborate with internal team members through chat and other communication tools
- Coordinate indirectly with third-party vendors through Salesforce, email, or chat
- Support both residential and commercial rebate workflows
- Contribute to process improvements and operational efficiency projects
Benefits
- Comprehensive Health and Income Protection Benefits
- 401(k) Savings Plan
- Paid Vacations for Qualifying Positions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
