Project Coordinator - Remote US- Temp to Hire

Smile Digital Health

3d•$30 - $40•Remote

About The Position

The Project Coordinator supports the Technical Account Management team in the planning, coordination, and successful delivery of customer projects. This role ensures projects remain organized, on schedule, and aligned with business objectives by applying project management and Agile best practices, coordinating cross-functional teams, and driving effective communication throughout the project lifecycle.

Requirements

2+ years of experience supporting internal clients and business units in an IT environment.
Experience with Jira, Confluence, or similar collaboration tools.
Understanding of project management principles and methodologies.
Experience with budgeting, forecasting, SOW management, and resource planning.
Strong organizational, multitasking, and communication skills.
Proven ability to manage stakeholder expectations and provide excellent customer service.
Proactive, quick learner with a positive, can-do attitude.
Ability to identify risks, provide project updates, and coordinate across cross-functional teams.
Able to work independently and collaboratively under the guidance of Technical Account Managers (TAMs).

Responsibilities

Support Technical Account Managers (TAMs) and Agile Leads in planning, coordinating, and delivering project activities.
Coordinate project meetings, track progress, document action items, and escalate risks or issues as needed.
Provide project operations support, including deliverable tracking, documentation, reporting, and project management tools administration.
Triage project issues and collaborate with internal teams to resolve them under the guidance of Technical Implementation Leads and TAMs.
Monitor project plans, timelines, budgets, and resource utilization to ensure successful delivery.
Maintain project documentation, issue logs, meeting minutes, and project repositories.
Coordinate with internal and external stakeholders to ensure effective communication and collaboration.
Prepare and deliver accurate project status reports and updates to stakeholders.
Analyze project data and recommend improvements to enhance delivery efficiency.
Ensure accurate and timely time tracking, with a focus on billable utilization and proper use of project management systems.