Project Coordinator - Carrier

NWN CarouselExeter, RI
Hybrid

About The Position

The Project Coordinator role is responsible for managing and driving the success of projects. This involves managing a project portfolio, maintaining high customer satisfaction, and ensuring projects stay on schedule and within budget. The role requires direct coordination of project personnel and shared resources, clear communication of project scope and objectives, and acting as a liaison with stakeholders. Adherence to the NWN Project Coordination delivery methodology is essential, including facilitating kickoff meetings, scheduling resources, creating and maintaining project plans, monitoring progress, managing scope changes, and facilitating closure activities. The Project Coordinator must also understand and articulate NWN's service offerings and represent the company with external parties.

Requirements

  • Bachelor degree or equivalent experience.
  • 3+ years of progressive Information Technology experience.
  • Strong interpersonal, verbal and written communication skills.
  • Proficient with the Microsoft Office suite, including MS Project.
  • Demonstrated ability to manage multiple competing priorities.
  • Excellent problem solving and negotiation skills.
  • Highly organized and results oriented.
  • Experience working both independently and in a team-oriented, collaborative environment.

Nice To Haves

  • Familiarity with business management software such as NetSuite or ServiceNow.
  • PMP or CAPM certification preferred.

Responsibilities

  • Manage a project portfolio of 20-25 projects; maintaining 65% chargeability.
  • Responsible for driving project and portfolio success: Maintaining high customer satisfaction while keeping projects on schedule and within budget.
  • Direct and coordinate all activities of project personnel and shared corporate resources to ensure projects progress on schedule and within budget.
  • Communicate the project's scope, goals, objectives, deliverables and critical success factors to the project team.
  • Be the liaison with project stakeholders.
  • Follow the NWN Project Coordination delivery methodology, including but not limited to: Facilitate project kickoff meetings. Schedule project resources. Create and maintain an accurate project plan. Monitor, measure and report on project progress to management and clients. Proactively manage changes in project scope Facilitate project closure activities.
  • Understand and articulate all NWN service offerings and capabilities.
  • Represent NWN with contractors, suppliers, customers, departments and other parties as required.
  • Other responsibilities as assigned.

Benefits

  • medical
  • dental
  • vision plans
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • income protection through disability and life insurance
  • 401(k) with company match
  • unlimited PTO
  • paid company holidays
  • hybrid/remote work
  • paid bonding leave for eligible employees
  • employee discounts
  • Employee Assistance Program (EAP)
  • accident coverage
  • critical illness coverage
  • long-term care coverage
  • hospital indemnity coverages
  • legal protection
  • identity theft protection
  • pet insurance
  • supplemental life insurances
  • referral bonuses
  • charitable donation matching
  • allowances for eligible roles
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