Project Coordinator 1

Johnson Controls•Manchester, NH

1d•$23 - $33•Hybrid

About The Position

Under direct supervision, this role provides direct support for the installation contract business. The Project Coordinator actively participates in accounts receivable, accounts payable, and financial activities, including contract scheduling, revenue goals, billings, collections, and subcontract processing. This position also provides back-up customer call handling and administrative, day-to-day support in operational areas.

Requirements

Onsite role, potential for Hybrid (partially remote)
High school diploma or equivalent required
2 to 3 years of related work experience, preferably within a technical work environment
Strong interpersonal skills to effectively communicate with both internal and external clients
Ability to simultaneously handle a large and diverse number of projects, tasks, and issues with tact, cooperation, and persistence
Ability to prioritize work activities based upon financial impact to desired business goals
Proficient computer skills in Microsoft Word, Excel, ACCESS, Desktop Publishing, and Internet business application usage
Ability to perform work independently
Solid organizational and attention to detail skills

Nice To Haves

Associate’s degree preferred
Experience and/or basic project accounting or costing principles is desired

Responsibilities

Answers customer/subcontractor inquiries and resolves or escalates customer issues.
Updates project/labor schedules as required by the project owner.
Runs query reports, researches and reconciles unaligned costs (labor hours, material purchases, expenses, other operations related transactions).
Performs necessary cost transfers.
Prepares and submits billings, including any additional documentation required for billing (e.g., certified payroll).
Reconciles accounts payable exceptions.
Assists installation teams to reach revenue goals, which may include contacting vendors.
Researches, resolves, or escalates accounts receivable disputes.
Works with Accounts Receivables contact to assist with resolution of A/R issues.
Determines appropriate actions for timely resolution and may interact with customers to resolve receivable issues.
Processes invoice credits and rebills as necessary.
Proactively contacts customers to ensure customer satisfaction and commitment to pay.
Maintains notes within appropriate systems.
Updates and retains customer account information related to special billing conditions, tax status, invoice approval contacts, billing addresses, and special billing rates.
Supports the subcontract process, ensuring all documentation is provided to meet safety requirements, bonds are received, and lien waivers are provided per contract requirements.
Assists COAs in resolution of issues.
Provides additional operations administration support as required.