Project Coordinator

ASSA ABLOY•Monroe, NC

16d

About The Position

The role of the Key Account Project Coordinator is to plan, execute, and finalize projects according to strict deadlines and within budget for large Key Account Customers. This is strictly a back-office position. The position includes acquiring resources and coordinating the efforts of team members and third-party contractors/service providers in order to deliver projects (both service and new installations) according to plan.

Requirements

5 years’ direct work experience in project management capacity, including all aspects of process development and execution.
Strong familiarity with project management software.
Database and operating systems experience with third party EDI systems.
Competent and proficient understanding automatic door industry.
Experience at working both independently and in a team-oriented, collaborative environment is essential.
Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
Reacts to project adjustments and alterations promptly and efficiently.
Flexible during times of change.
Persuasive, encouraging, and motivating.
Ability to defuse tension among project team, should it arise.
Ability to bring project to successful completion.
Strong written and oral communication skills.
Strong interpersonal skills.
Strong customer service skills are required.
Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
Strong Data Entry Skills.

Responsibilities

Lead and manage new installation projects from initiation to completion, defining scope, goals, deliverables, and success criteria in collaboration with key stakeholders.
Estimate resources, track milestones, monitor deliverables, and troubleshoot issues to ensure timely and successful project execution.
Develop and implement best practices, tools, and reporting systems (e.g., quote tracker, CapEx reports, install progress reports) to support project management.
Serve as the primary point of contact for internal teams, subcontractors, and external stakeholders (e.g., technicians, store managers, general contractors) to coordinate installations, confirm details, address issues, and provide updates.
Oversee Key Account Customer (KAC) installations across Canada, including scheduling, progress tracking, and direct communication with end users.
Review engineering drawings and floor plans, create RFIs, and prepare quotes for tenders, replacements, and other needs.
Collaborate with architectural teams, subcontractors, and glazing contractors to verify site conditions, measurements, and installation plans.
Order automatic doors, glass, aluminum profiles, and hardware per technical specifications; manage factory orders and change orders.
Conduct site visits, inventory counts, and prepare packing slips (hardware specs) for KAC orders.
Generate sales order reports to identify doors for replacement and support internal processes such as booking tasks, processing orders, and bi-weekly team meetings.
Perform additional tasks as required by management.