Project Coordinator

MCD • Madison, WI

5d • Onsite

About The Position

MCD specializes in graphic arts and print finishing, providing services including foil stamping, embossing, die cutting, laminating, UV coatings, folding & gluing, and more. As a 100% employee-owned company, our team members don't just work here - they are owners. As MCD continues to grow, our Customer Service team is expanding to support increasing customer and production demands. We are seeking a Project Coordinator to manage customer projects from order through production, working directly with customers while coordinating closely with sales and our production team. We're also looking for someone who wants to grow with MCD. This position has the potential for increased responsibility and future leadership opportunities for someone who demonstrates initiative, sound judgment, and the ability to understand the "why" behind problems.

Requirements

• 3+ years of experience in customer project management, account coordination, estimating, production planning, or a similar manufacturing role
• Experience working directly with customers and coordinating their jobs or orders through production
• Strong attention to detail with the ability to manage multiple projects and priorities
• A proactive problem-solver who takes initiative, asks questions, and wants to understand how things work
• Someone interested in growing their responsibilities and developing into a future leadership role
• 2-year degree in a related field or equivalent relevant work experience

Nice To Haves

• Experience in printing/finishing, packaging, labels, or converting is preferred

Responsibilities

• Manage customer projects from order entry through production and completion
• Work directly with customers to understand job requirements, confirm specifications, provide updates, and resolve issues
• Create clear, accurate job plans and instructions for the production floor
• Coordinate with sales and production to keep jobs on track and address changes or issues
• Prepare estimates for repeat work and review customer-supplied files and specifications
• Look for ways to improve workflow, solve problems, and better support our customers and production team
• Take ownership of assigned customer relationships, including customer satisfaction and the successful and profitable execution of projects

Benefits

• Employee stock ownership (ESOP)
• 401(k) with pre-tax and Roth options
• Company match for 401(k)
• Medical insurance
• Dental insurance
• Vision insurance
• Paid Time Off (PTO)
• Paid holidays
• Employer-paid disability insurance
• Company lunches
• Company events
• Company celebrations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree