Project Coordinator

Room & Board•Minneapolis, MN

22h•Hybrid

About The Position

As a trusted partner to our business customers and a key collaborator with internal teams, the Project Coordinator plays an essential role in delivering a seamless, service‑focused experience that reflects Room & Board’s values of respect, collaboration, and authenticity. This role blends relationship building, project management, and problem solving to service business customers projects. Discover a career designed to be different at a 100% employee‑owned company. Working closely with Regional Business Development Managers, retail teams, delivery partners, and internal departments, the Room & Board for Business Project Coordinator manages the full lifecycle of business customer projects—from initial product recommendations through order management and delivery logistics. This role contributes to a positive, efficient, and confidence‑building experience for our business customers while supporting the growth of Room & Board’s B2B channel.

Requirements

Demonstrated alignment with our Staff Member Attributes: Inclusive, Authentic, Work Ethic, Collaborative, and Curious.
3+ years of B2B experience.
Passion for design and the Room & Board brand.
Agility, confidence, and the ability to work both independently and collaboratively.
Individual accountability and an engaged, curious approach to learning.
Exceptional communication skills, both verbal and written.
Excellent organizational skills and attention to detail.
Ability to multitask confidently in a fast‑paced environment.
High proficiency and comfort with technology.
Ability to provide proof of identity and legal work authorization upon hire.

Nice To Haves

Previous sales or account management experience preferred.
Experience with design—interior, architecture, space/floor planning—preferred.

Responsibilities

Confidently provide effective solutions and personalized services for business customers through consistent communication and product presentations leveraging Room & Board’s product assortment.
Pro-actively manage and coordinate various elements involved with successful business customer interaction, from initial product recommendations, to setting up payment terms, through order management and delivery logistics.
Collaborate with our retail teams and Regional Business Development Managers to facilitate a seamless omni‑channel experience for our business customers.
Serve as a subject matter expert to inform both internal and external partners regarding the business customer experience.
Partner with delivery teams to identify tailored solutions and options for business customers.
Identify and communicate business customer trends to inform product development needs and solutions.
Inform tools and education necessary to support the retail team’s interactions with business customers.
Work directly with our Finance team to assist in account creation, tax exemption, modifications of terms, payment processing, and approval for payment terms with our business customers.
Confidently leverage technology and tools to manage scope of work and identify opportunities, including SAP, CRM, Floor Planner, and Microsoft Office Suite.