Part-Time Project Coordinator

USTA New England•Westborough, MA

6d•$18 - $22•Hybrid

About The Position

USTA New England is seeking a highly organized, part-time, temporary Project Coordinator to play a pivotal role in coordinating, scaling, and optimizing their USTA Rewards pilot loyalty program within the tennis industry. The ideal candidate will possess a blend of structured project management skills and a marketing background, with a specific knack for mapping and improving user journey experiences to maximize engagement and adoption. This is a hybrid part-time non-exempt position reporting directly to the Executive Director & CEO, scheduled to work up to 20 hours per week with an in-person expectation one time (1x) per week. Additional in-person attendance will be required for occasional events such as section programming, all-staff meetings, trainings, etc. This temporary position has an estimated end date of 11/19/2027, which will be evaluated based on performance and business need.

Requirements

Must be able to travel to the Westborough, MA office at least once a week.
High School diploma or equivalent required.
One (1) or more years of project coordination or management experience required.
Proficient in Google Workspace.
Comfortable learning new software platforms.

Nice To Haves

Monday.com preferred

Responsibilities

Coordinate all project-related activities with a focus on seamless collaboration among team members, resources, and necessary equipment.
Utilize strong organizational skills to enhance the flow of information and promote clear, efficient communication among the project team.
Serve as a primary point of contact for internal and external stakeholders, fostering strong relationships to assess and clarify project requirements, scope, and objectives.
Ensure project satisfaction by consistently meeting needs throughout the project lifecycle.
Proactively evaluate evolving organizational requirements and adjust project plans to ensure alignment with objectives and overall success.
Maintain accurate and organized documentation of decisions, action items, and project milestones, ensuring transparency and informed decision-making.
Organize, attend, and actively participate in meetings to promote collaboration and ensure various perspectives are incorporated.
Collaborate with the project team to develop comprehensive project proposals, including realistic timelines, schedules, and budgets.
Coordinate project schedules to ensure adherence to deadlines and milestones, utilizing project management systems.
Create clear and compelling presentation materials to communicate project updates, progress, and key milestones.
Implement monitoring and tracking mechanisms to assess project progress, promptly addressing or escalating any issues that arise.
Communicate complex project information in a clear and accessible manner to a variety of audiences.
Process project-related invoices, update budget tracking reports, and maintain organized project files for due diligence and financial reporting.
Contribute to the mission and vision of USTA New England.
Demonstrate methodical, personal organization to meet deadlines and achieve outcomes.
Keep everyone informed about project status succinctly, clearly, and compellingly (written and verbal communication).
Be self-motivated, action-oriented, and resourceful in accomplishing work.
Think ahead and be proactive in approach to work.
Brainstorm and work with others, steering, deploying, or engaging others towards specific outcomes.
Respect and embrace the diversity each individual provides to the organization.
Problem solve and help others, engaging others and demonstrating conflict resolution skills.
Respect and embrace the diversity of everyone encountered.
Innovate by finding new ways to be more effective, exploring processes and tools that reduce workload, and tweaking programs and services through new ideas and concepts.
Brainstorm and work with others, steering, deploying, or engaging others towards specific outcomes.
Value and understand the diversity that each individual provides to the organization.