About The Position

The Project Coordinator (PC) is responsible for the day-to-day running of the project. They act as the point of contact for Project Associates (PAs) and crowd resources. The Project Coordinator communicates project details and addresses project issues on a resource level. This is an entry-level position.

Requirements

  • College/University degree.
  • Basic familiarity with Microsoft Office 365 including Outlook, Excel, and PowerPoint.
  • General knowledge of online communication.
  • Willingness to work overtime if necessary.
  • Ability to follow directions and perform time bound tasks accurately and efficiently.
  • Ability to perform repetitive tasks without degradation in quality.
  • Detail-oriented problem-solving mindset.
  • Organized and focused enough to work independently as a role player within a team environment.

Responsibilities

  • Compiles reports on daily production.
  • Responsible for compiling timekeeping records for project level.
  • Follows and helps to update Lean documentation.
  • Communicates project details and training with PAs and crowd resources.
  • Addresses project issues on a resource level.
  • Work with other PCs, PMs, and SPMs to ensure appropriate coverage of all duties within the appropriate process flow.
  • Respond to ambiguities/changes/updates from PM(s) and/or SPM(s) in a timely manner.
  • Identify and communicate process improvements or areas of waste to enhance process flow and promote efficiency.
  • Complete End of Day (EOD) reporting pertaining to process flow to ensure proper hand off to the next shift owners.
  • Meet or exceed all daily, weekly, and monthly KPIs pertaining to the specific process flow of the assigned project.
  • Additional duties as required.
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