Part-Time Project Coordinator

USTA New England•Westborough, MA

5d•Hybrid

About The Position

The USTA New England Section is seeking a highly organized, part-time, temporary Project Coordinator to play a pivotal role in coordinating, scaling, and optimizing their USTA Rewards pilot loyalty program. The ideal candidate will possess a blend of structured project management skills and a marketing background, with a specific knack for mapping and improving user journey experiences to maximize engagement and adoption. This is a hybrid, part-time, non-exempt position reporting directly to the Executive Director & CEO, scheduled to work up to 20 hours per week. An in-person expectation of one time (1x) per week at the Westborough, MA office is required, along with occasional attendance at events such as section programming, all-staff meetings, and trainings. This temporary position has an estimated end date of 11/19/2027, subject to performance and business needs.

Requirements

Commitment to the mission and vision of USTA New England.
Good foundation of methodical, personal organization with the ability to meet deadlines and achieve outcomes amidst multiple priorities.
Skilled in written and verbal communication, able to keep everyone informed succinctly, clearly, and compellingly.
Self-motivated, action-oriented, and resourceful in accomplishing work; willing to do whatever it takes and meticulous about follow-through; thinks ahead and is proactive.
Experience and enjoyment in brainstorming and working with others; track record of steering, deploying, or engaging others towards specific outcomes.
Respects and embraces the diversity each individual provides to the organization.
Experience and enjoyment in problem-solving and helping others; track record of engaging others and possessing great conflict resolution skills.
Respects and embraces the diversity of everyone encountered, virtually or in person.
Eagerness to innovate and find new ways to be more effective, explore processes and tools that reduce workload, and tweak/build programs and services through new ideas and concepts.
Must be able to travel to the Westborough, MA office at least once a week.
High School diploma or equivalent required.
One (1) or more years of project coordination or management experience required.
Proficient in Google Workspace.
Comfortable learning new software platforms.

Nice To Haves

Monday.com preferred.

Responsibilities

Coordinate all project-related activities with a focus on seamless collaboration among team members, resources, and necessary equipment.
Utilize strong organizational skills to enhance the flow of information and promote clear, efficient communication among the project team.
Serve as a primary point of contact for internal and external stakeholders, fostering strong relationships to assess and clarify project requirements, scope, and objectives.
Ensure project satisfaction by consistently meeting needs throughout the project lifecycle.
Proactively evaluate evolving organizational requirements and adjust project plans to ensure alignment with objectives and overall success.
Maintain accurate and organized documentation of decisions, action items, and project milestones, ensuring transparency and informed decision-making.
Organize, attend, and actively participate in meetings to promote collaboration and ensure various perspectives are incorporated.
Collaborate with the project team to develop comprehensive project proposals, including realistic timelines, schedules, and budgets.
Coordinate project schedules to ensure adherence to deadlines and milestones, utilizing project management systems.
Create clear and compelling presentation materials to communicate project updates, progress, and key milestones.
Implement monitoring and tracking mechanisms to assess project progress, promptly addressing or escalating any issues that arise.
Communicate complex project information in a clear and accessible manner to a variety of audiences.
Process project-related invoices, update budget tracking reports, and maintain organized project files for due diligence and financial reporting.