Project Coordinator

Mid-South Equipment Sales•Baton Rouge, LA

4d•Hybrid

About The Position

We are seeking a dynamic, service-driven individual who thrives in working in a fast-paced, relationship-rich environment. In this role, the Project Coordinator will support a sales team, coordinate and track projects from beginning to end and provide effective customer service to team members, customers and factories concerning the details of the project.

Requirements

Associate’s Degree in business or related field and 3+ years’ experience in customer service, project coordination or administrative role; or 5-7 years’ equivalent combination of education and experience
Ability to prioritize, multi-task, deal with ambiguity and manage high volume projects
Strong PC skills in Microsoft Office 2007 including Word, Excel, PowerPoint, and Outlook

Nice To Haves

HVAC, mechanical contracting, engineering or construction industry experience a plus

Responsibilities

Track ship dates and shipments to delivery; communicates with customers regarding updates
Maintain CRM database with bid and project information
Plan and Specifications
Collaborate regularly with Parts, Service and Accounting (invoicing coordination); prepare reports regularly
Generate POs and assist Sales leaders track project status to ensure all is on schedule and nothing is missed, and file freight claims
Communicate effectively with team members, customers and factories concerning details of project
Warranty administration: Order service parts, Pursue reimbursements, Pursue order acknowledgement, Track shipment from factory
Manage receipt and distribution of all closeout materials to customers: Installation operation and maintenance manuals – IOMs, Warranty, Spare parts, Startup reports
Assist with distribution and receipt of submittmits
Generate, interpret and print reports and other materials
Fax, copy, enter data/orders and provide other clerical support to sales team