Project Coordinator 1

Johnson Controls•Tampa, FL

1d•$20 - $27

About The Position

Under direct supervision, this role provides direct support for the installation contract business. The Project Coordinator actively participates in accounts receivable, accounts payable, and financial activities, including contract scheduling, revenue goals, billings, collections, and subcontract processing. This position also provides back-up customer call handling and administrative, day-to-day support in operational areas.

Requirements

High school diploma or equivalent required.
2 to 3 years of related work experience, preferably within a technical work environment.
Strong interpersonal skills to effectively communicate with both internal and external clients.
Ability to simultaneously handle a large and diverse number of projects, tasks, and issues with tact, cooperation, and persistence.
Ability to prioritize work activities based upon financial impact to desired business goals.
Proficient computer skills in Microsoft Word, Excel, ACCESS, Desktop Publishing, and Internet business application usage.
Ability to perform work independently.
Solid organizational and attention to detail skills.

Nice To Haves

Associate’s degree preferred.
Experience and/or basic project accounting or costing principles is desired.

Responsibilities

Answer customer/subcontractor inquiries and resolve or escalate customer issues.
Update project/labor schedules as required by the project owner.
Run query reports, research, and reconcile unaligned costs (labor hours, material purchases, expenses, etc.).
Perform necessary cost transfers.
Prepare and submit billings, including certified payroll.
Reconcile accounts payable exceptions.
Assist installation teams to reach revenue goals, which may include contacting vendors.
Research, resolve, or escalate accounts receivable disputes.
Work with Accounts Receivables contact to assist with resolution of A/R issues and determine appropriate actions for timely resolution.
Interact with customers to resolve receivable issues, if needed.
Process invoice credits and rebills.
Proactively contact customers to ensure customer satisfaction and commitment to pay.
Maintain notes within appropriate systems.
Update and retain customer account information related to special billing conditions, tax status, invoice approval contacts, billing addresses, and special billing rates.
Support the subcontract process, ensuring all documentation is provided to meet safety requirements, bonds are received, and lien waivers are provided per contract requirements.
Assist COAs in issue resolution.
Provide additional operations administration support as required.