Project Coordinator

Critical MassToronto, ON
CA$60,000 - CA$65,000Hybrid

About The Position

Critical Mass is looking for a motivated and detail-oriented Project Coordinator to join their team. This role is ideal for someone early in their project management career who is eager to learn, highly organized, and a strong communicator. The company emphasizes setting new hires up for long-term success and expects team members to work from the office a minimum of 3 days a week. Critical Mass is an equal opportunity employer and uses AI in its recruitment process, with human review remaining central to all hiring decisions.

Requirements

  • Strong verbal and written communication skills
  • A positive, proactive attitude with a willingness to learn
  • Good organisational skills and attention to detail
  • Basic understanding of project management principles
  • Familiarity with collaboration tools such as Jira, Confluence, Teams, or similar
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Nice To Haves

  • Exposure to project management or resource planning tools (e.g. Smartsheet)
  • Interest in digital, media, or technology-driven projects

Responsibilities

  • Support the planning and delivery of projects, including scheduling, meeting coordination, and documentation
  • Take clear meeting notes and share updates with internal teams and clients
  • Assist in managing small-scale projects, with guidance from senior team members
  • Help track project budgets, timelines, and overall progress
  • Maintain project documentation and ensure information is easy to access and understand
  • Communicate regularly with stakeholders through status reports, emails, and meetings
  • Escalate risks or issues proactively to ensure smooth project delivery
  • Support client onboarding and project intake processes
  • Contribute to project management processes alongside senior team members
  • Gradually take ownership of smaller projects from start to finish
  • Support budget tracking and reporting
  • Participate in project reviews and continuous improvement initiatives
  • Learn how to scope projects, plan resources, and deliver against client goals

Benefits

  • Global maternity and parental leave
  • Competitive benefits packages
  • Vacation, compassionate leave, wellness days, and flex days
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts
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