Project Coordinator

McLean & Company • London, ON

7d

About The Position

The Project Coordinator, HR Diagnostics is responsible for the launch and delivery of a full range of surveys that drive measurable value for McLean & Company client organizations. The Project Coordinator will manage the diagnostic survey process from the initial scoping call to results delivery and will have the opportunity to foster personal relationships with a wide variety of HR leaders.

Requirements

• 1-3 years of experience
• Undergraduate degree
• High proficiency with the Microsoft Suite, specifically Excel, Word, and PowerPoint

Nice To Haves

• Experience with employee surveys and/or research
• Experience with survey software
• Experience with quality assurance practices
• Experience with Salesforce
• Experience with agile project management practices
• Experience or exposure to HR

Responsibilities

• Responsible for the successful launch and delivery of a full range of HR surveys, including McLean & Company’s Employee Engagement, New Hire, Exit, and Management & Governance.
• Lead client scoping calls to gain an understanding of client goals and requirements and build a project plan.
• Build and test surveys.
• Launch surveys and respond to participant questions and/or issues.
• Understand and work with proprietary survey software to determine how to deliver on the diagnostic needs of clients.
• Maintain quality assurance/control processes.
• Address client questions and manage client expectations while maintaining a high standard of customer service.
• Identify opportunities for process improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree