Project Coordinator

HUB International • Vancouver, BC

3d • CA$60,000 - CA$70,000 • Hybrid

About The Position

The Project Coordinator will play a key role in improving operational efficiency in our National Employee Benefits & Retirement division through contribution and oversight of our many strategic initiatives. Working closely with the Director, Operations and the entire operations team, this individual will work with Canadian EB leadership on a diverse range of projects essential for achieving our goals. This position offers a unique opportunity to collaborate with others and deliver solutions for automation, data management, process improvement and document harmonization. As an integral member of our national team, you'll collaborate with stakeholders across all five Canadian regions seeing projects through from initiation to completion. We are looking for a high-energy individual with a passion for getting things done! You’ll want a strong working knowledge of data management, Excel, PowerBI and a commitment to customer service. In this diverse role, you’ll be working on a variety of internal and externally facing projects. The ideal candidate will be a self-starter who’s comfortable working independently to provide a wide range of duties to support our business unit.

Requirements

• Experience in project management, ideally in insurance, financial, or employee benefits business.
• Proficient in MS Office, with a willingness to learn and interact with MS PowerBI and other AI tools
• Good working knowledge of CRM systems, ideally Dynamics or Applied Net Systems (EPIC)
• Previous experience in an operation or administration role
• Proven ability to effectively manage multiple endeavors in a fast paced and agile work environment
• Highly developed organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Excellent written, verbal, and interpersonal communication skills, including experience delivering presentations both in-person and virtually
• Self-motivated and driven, with a strong degree of initiative and ability to work independently
• Excellent attention to detail and accuracy in work, with strong analytical skills

Nice To Haves

• A background in Employee Benefits and/or Group Retirement would be a key asset
• Previous experience in a leadership position is considered an asset.

Responsibilities

• Lead and support projects, ensuring delivery of project objectives within scope, budget, and timeline.
• Develop and document project plans, schedules, and collaborate with other regional resources effectively to achieve goals.
• Communicate project status, milestones, and risks to stakeholders regularly, and escalate issues as needed to ensure timely resolution.
• Monitor project performance and progress against plan and adjust as necessary to keep projects on track.
• Lead meetings as required, including post-project reviews to identify opportunities for future improvement.
• Develop and deliver change management strategies to facilitate adoption of new processes, systems, or initiatives.
• Provide guidance and support to project teams and stakeholders to navigate change and overcome obstacles.
• Utilize Excel and Power BI skills to develop comprehensive reports, providing key insights and data visualizations to support informed decision-making and strategic planning initiatives.
• Handle all follow-ups and resolve any root-cause roadblocks.
• Communicate with leadership and regional audiences, as required.
• Coordinate with regional teams for process improvements in multiple areas.
• Work with regional EB teams and other business units to achieve assigned objectives.
• Support Group Retirement Services (GRS) operations, including coordinating the annual GRS Choices project and the creation of stewardship reports
• Support vendor management activities, including tracking deliverables and service levels and coordinating relationships with external vendors and carriers.
• Support EPIC clean-up initiatives, including data standardization, validation, and remediation activities.
• Other duties as assigned.

Benefits

• Competitive Compensation: Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings.
• Work-Life Balance: Enjoy flexible work arrangements and generous time off to support your personal and professional life.
• Tailored Benefits: Access a personalized benefits package, including company-matched RRSPs, designed to meet your unique needs.
• Career Growth and Support: Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues—everything you need to support your growth and excel in your career.
• Exclusive Perks: Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed