Project Coordinator, Specialty Operations (IKC)
About The Position
This role is responsible for managing the filtering process for identified super high utilizer ESKD patients to ensure appropriate alignment with the correct support pathway including Supportive Care, Licensed Clinical Social Workers (LCSWs) and HI-Care Pod. The Project Coordinator will coordinate and assign patients to HI-Care Pod RNs based on licensing, regional requirements, and patient needs. They will maintain accurate and up-to-date records of all patient assignments, transitions, and care coordination activities. Additionally, the role involves tracking project-related patient data, outcomes, and progress, supporting the analysis of trends, and maintaining project dashboards. The Project Coordinator will also serve as a liaison between the project team and external partners, draft and distribute communication updates, and coordinate the dissemination of training materials. A key part of the role includes preparing and delivering progress reports and project status updates, creating presentation materials, and supporting the documentation of project outcomes. Finally, the Project Coordinator will provide operational support by scheduling meetings, assisting with workflow development, and offering administrative and logistical support.
Requirements
- 2-4 years of experience in healthcare project related work within insurance billing
- Intermediate proficiency in MS Word, Excel, PowerPoint, and Outlook
- At least 2 years of experience in a medical/health-related office with healthcare insurance billing experience
- Able to work autonomously with minimum supervision
- Able to effectively navigate EMR system without supervision
Nice To Haves
- Prior experience coordinating care for a patient (e.g. referrals, ACO care management, etc.)
- Prior experience working in dialysis clinic and/or with renal patients
- Experience leading teams as a special project lead
Responsibilities
- Manage the filtering process for identified super high utilizer ESKD patients to ensure appropriate alignment with the correct support pathway including Supportive Care, Licensed Clinical Social Workers (LCSWs) and HI-Care Pod.
- Coordinate and assign patients to HI-Care Pod RNs based on licensing, regional requirements, and patient needs.
- Maintain accurate and up-to-date records of all patient assignments, transitions, and care coordination activities.
- Track project-related patient data, outcomes, and progress in a timely and organized manner.
- Support analysis of trends and outcomes to inform project goals and decision-making.
- Maintain project dashboards or trackers to ensure data accuracy and accessibility.
- Serve as a liaison between the project team and external partners to share educational information about the program’s goals and processes.
- Draft and distribute clear communication updates and reference materials to care teams and other stakeholders.
- Coordinate dissemination of training or informational materials related to the project.
- Prepare and deliver regular progress reports and project status updates to stakeholders.
- Create PowerPoint slides, visual aids, and data summaries for leadership presentations.
- Support the documentation of project outcomes and key deliverables.
- Schedule and facilitate project meetings, recording decisions and action items.
- Assist with workflow development and process improvement initiatives.
- Provide administrative and logistical support to ensure smooth project execution.
Benefits
- Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Family resources, EAP counseling sessions, Headspace®, backup child and elder care, maternity/paternity leave
- Professional development programs
- On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
