Project Coordinator / Sales Support / Order Management

Atmosphere Commercial Interiors LLC • De Pere, WI

6d • Onsite

About The Position

Atmosphere Commercial Interiors is seeking a Project Coordinator to support the execution and coordination of client orders and projects within a commercial furniture dealership. This role is crucial for ensuring accurate and timely order processing, effective project coordination, and a high-quality client experience. The position focuses on order lifecycle management, cross-functional coordination, and issue resolution to support operational efficiency, consistency, and alignment with sales and client service objectives. While this job description accurately represents the current primary duties of the role, functions may be adapted as necessary to meet business need.

Requirements

• Associates degree required
• Minimum of 2 years of client service, project coordination, or order management experience
• Proficiency in Microsoft Office Suite (Excel, Outlook, Teams)
• Ability to learn and navigate order management systems

Nice To Haves

• Bachelor’s degree in business-related field preferred
• Experience in commercial furniture or related industry preferred
• Experience with industry systems preferred

Responsibilities

• Coordinate the order lifecycle including pricing, specifications, order entry, scheduling, delivery, and installation
• Ensure accuracy, completeness, and timeliness of all order-related deliverables
• Process quotes and orders for standard and non-standard requests
• Review vendor acknowledgments and resolve discrepancies
• Manage order revisions, change requests, and resubmissions
• Support order closeout activities including punch list resolution
• Act as a primary point of contact for client order communication
• Provide timely updates regarding order status, timelines, and issue resolution
• Respond to client requests with accuracy and urgency
• Support high-priority client needs as required
• Coordinate delivery and installation schedules with internal teams and external partners
• Monitor order progress, backlog, and timelines to ensure deadlines are met
• Utilize internal systems to manage orders and reporting
• Ensure adherence to company processes and operational standards
• Investigate and resolve order, shipment, and invoice discrepancies
• Partner with internal teams and vendors to resolve project issues
• Support quality assurance processes to ensure client satisfaction
• Escalate complex issues appropriately
• Collaborate with Sales, Design, Operations, and Accounting teams
• Maintain effective working relationships with vendors and manufacturers
• Participate in project meetings based on scope and complexity

Benefits

• Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree