Project Coordinator, Pharmacy Planning and Systems Development

Fraser Health•Vancouver, BC

6d•Onsite

About The Position

This position is a temporary full-time opportunity for a Project Coordinator, Pharmacy Planning and Systems Development to join the Lower Mainland Pharmacy Services (LMPS) team at Downtown Community Health Clinic located in Vancouver, BC. The role requires an understanding of community pharmacy practice within a primary care setting, including working with complex and underserved patient populations. The candidate should have strong communication and organizational skills; completion of a project management certificate and/or pharmacy-related project experience would be an asset. Active registration with the College of Pharmacist of BC is required. The candidate will work closely with Pharmacy Leadership and frontline pharmacists to evaluate current dispensary and clinical workflows, identify gaps and variability, and redesign workflows to support consistent delivery of clinical services within routine practice. The role will support the integration of standardized clinical services (e.g., medication reviews, prescription adaptations, and minor ailment services) through workflow design, process improvement, and practice supports. The candidate will collaborate with pharmacy staff, leadership, and clinic partners to support implementation through education, facilitation, and change management strategies. This includes contributing to practice development by guiding, coaching, and supporting staff in the adoption of clinical services, and participating in clinical activities as appropriate to inform workflow design and implementation. Attendance at meetings is required, and flexibility in work schedule may be needed to support workflow evaluation, staff engagement, and implementation activities.

Requirements

Bachelor's degree in Pharmacy, Health or Business Administration or related discipline, supplemented by courses in Project Management.
Seven (7) years' recent, related health care management experience including experience in health planning, project management and systems development in a complex health/business system.
Demonstrated ability to lead, plan, implement and manage large complex initiatives including financial analysis and project planning and management methodologies
Demonstrated ability to lead and manage responsively in an environment of constant change and redefinition, including the ability to re-direct and mobilize teams accordingly.
Demonstrated facilitation, communication and negotiation skills
Demonstrated team development and change management skills
Ability to develop and maintain effective working relationships with internal and external stakeholders
Demonstrated knowledge of other health care disciplines and their role in the health care continuum
Working knowledge of applicable regulations, legislation and collective agreements
Ability to operate related equipment including applicable software applications
Physical ability to carry out the duties of the position
Active registration with the College of Pharmacist of BC is required.

Nice To Haves

Completion of a project management certificate and/or pharmacy-related project experience would be an asset.

Responsibilities

Leads the implementation, monitoring and evaluation of designated project activities ensuring adherence to systems, practices, policies and timelines as per the selected project management methodology.
Monitors and provides input into budget and resource allocation for assigned projects ensuring their efficient utilization within the defined objectives, plans and budgets.
Leads teams to achieve project deliverables and meets with key internal and external stakeholders to ensure effective communication at all critical stages of initiatives.
Develops and maintains appropriate project documentation including action and decision logs; prepares reports, graphs, tables, briefing notes, presentations, issue papers and makes recommendations based on the data.
Liaises with organizations, agencies and the communities to identify and document project deliverables including issue discussion and resolution, in support of efficient and effective execution of the project.
Liaises with appropriate stakeholders to ensure that the coordination of information is maintained; prepares reports and planning documents, as required.
Monitors project progress and implements corrective action, as required to ensure that project implementation strategies and services continue to operate efficiently and effectively and project reporting requirements are met.
Provides education about projects to individuals, groups, organizations and communities as it pertains to successfully completing project deliverables.
Assists the Pharmacy Leadership team with integrating and coordinating resource planning within LMPS including budgeting, human resources, pharmaceutical contracts, quality and key performance indicators and information systems
Leads the development of systems and reports that compile information from multiple sources; researches and analyses issues and trends in order to identify data/information required for monitoring budgets, quality and key performance indicators.
Partners with Managers and other LMPS staff in designing and implementing change processes by assisting in the re-engineering process for transition from existing service models to new service models.