Project Coordinator I

Astreya•Fremont, CA

4d•Hybrid

About The Position

The Project Coordinator I coordinates detailed project plans and manages all implementation processes for data center related projects including asset management, resource allocation, progress tracking, monitoring change control process, documentation, and on-time delivery within budget constraints. Projects may vary in number, size and complexity.

Requirements

Associate's degree (A.A) or equivalent from two-year college or technical school and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience
Flexibility essential - the role requires both office and remote commitments, as well as being willing to occasionally adjust work hours due to work with regional colleagues.
Familiarity with Microsoft Excel and Google Suite
Excellent Communication skills, both verbal and written
Proactive attitude and dependable
Excellent customer service skills
Ability to work both within a team and independently
Ability to multitask and prioritize workload
Ability to use good judgment, as well as problem-solving and decision making skills
Ability to maintain confidentiality and professional decorum

Nice To Haves

Understanding or previous experience with ticketing systems and/or project management system
Understanding of or previous experience in a technology driven environment

Responsibilities

Gather and maintain project requirement lists.
Responsible for managing/tracking program milestones, timeline, and overall deliverables.
Responsible for asset and material management across data centers and warehouses
Engage in creating and maintaining comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc.
Provide weekly project updates including action item updates.
Schedule and coordinate project reviews and follow up on assigned actions.
Effectively and accurately communicate status to the project team.
Assist with maintaining and monitoring project plans, project schedules, work hours and expenditures.
Assist with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager.
Take part in organizing, attending and participating in stakeholder meetings.
Document and follow up on important actions and decisions from meetings.
Collaborate with various regional teams responsible for project resources and ticket resolution.
Assist with daily monitoring of the ticketing system, reassigning tickets where required.
Produce regular reports as required.
Assist with identifying trends or recurring problems and escalates to management for resolution.
Assist with locating and defining new process improvement opportunities.
Help to develop and maintain knowledge and skills and keep up-to-date with new processes and procedures.
Work closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers.
Other duties as required.

Benefits

Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC Nationwide
Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law