Project Coordinator, Community Health Initiatives and Outreach

White Rock Medical Center LLC•Dallas, TX

3d•Onsite

About The Position

White Rock Medical Center is seeking compassionate, care-minded individuals to join their company and make a difference. As a member of the White Rock Medical Center team, you can advance your skills while working in a supportive and patient focused environment. The Project Coordinator, Community Health Initiatives and Outreach supports the operational execution of WRMC's community health partnership initiatives. The position is responsible for coordinating timelines, vendor activities, event logistics, and cross-functional communication between internal departments and external partners. The role requires consistent attention to detail and the capacity to manage multiple concurrent workstreams.

Requirements

Bachelor's degree or equivalent combination of education and experience
Strong organizational skills and attention to detail
Demonstrated ability to manage multiple priorities under deadline
Effective written and verbal communication skills
Proficiency with Microsoft Office
Valid driver's license and reliable transportation for off-site work
Availability for occasional evening and weekend events
Professional demeanor appropriate for community-facing work

Nice To Haves

Academic or professional background in public health, nonprofit management, communications, business administration, or a related field
Familiarity with the East Dallas community
Experience with CRM, project management, or enrollment software (Salesforce)
Bilingual proficiency in Spanish
Prior internship or work experience in healthcare, nonprofit, education, or community engagement settings

Responsibilities

Maintain project timelines and track deliverables across marketing, enrollment, vendor, and compliance workstreams
Identify and escalate delays or risks to leadership in a timely manner
Schedule and coordinate meetings, prepare agendas, and document follow-up items
Maintain organized program documentation, collateral, and records
Support on-site activities at partnering institutions and schools, including enrollment booths, community events
Distribute program materials and promotional items
Respond to inquiries from community members, parents, and partner staff
Coordinate with partner contacts to advance engagement efforts
Initiate and track purchase orders for printed materials, promotional items, banners, and membership cards
Coordinate production and delivery timelines to ensure availability in advance of scheduled events
Maintain vendor records and invoices
Support coordination between internal and external marketing, design, and digital resources
Assist with newsletter placements, direct mail coordination, and event calendar management
Track inventory of collateral and promotional materials
Maintain program records and enrollment data
Prepare reports on enrollment volume, outreach activity, and program metrics
Support data collection efforts for monthly and quarterly program reviews
Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in customer service; Expresses recognition and shows appreciation to others; fully utilizes AIDET principles; responds quickly to handle requests, complaints, and questions; displays a positive attitude.
Wears name tag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customer’s and co-worker’s time; establishes and maintains effective relationships with customers and co-workers.
Excellent communication skills both written and verbal.
Attends staff meetings; follows HIPAA guidelines; follows patient rights policy; complies with the compliance program; demonstrates knowledge of role in a disaster; demonstrates knowledge of fire and fire drill procedures; working knowledge of hospital emergency codes; always utilizes standard precautions in the clinical setting; safely manages the environment of care by demonstrating a working knowledge of the requirements of the: Life Safety program, Utilities Management program, Hazardous Materials program, Emergency Preparedness program, Safety Management program, Medical Equipment Management program, Security Management program.