Community Outreach Coordinator

LifeCenter Northwest • Bellevue, WA

1d • $30 - $44 • Onsite

About The Position

The Community Outreach Coordinator provides essential support with implementing donation education and community outreach initiatives across Alaska, Montana, North Idaho, and Washington. This role helps ensure the successful execution of events, educational campaigns, and partner engagement activities that promote organ, eye, and tissue donation.

Requirements

• Personal and interpersonal skills, i.e., clarity, diplomacy, consideration, sensitivity, confidentiality, and the ability to collaborate.
• Desire and ability to work with people from diverse cultures and/or backgrounds.
• Ability to learn and understand applicable local/state/federal regulations.
• Multi-tasking, i.e., ability to function and complete work with competing priorities and expectations, good problem-solving skills.
• Flexibility (i.e., work assignments, planning, and scheduling).
• Excellent written and verbal skills, including the ability to prepare correspondence, manuals, and presentations with minimal supervision.
• Ability to analyze and assess situations and create solutions.
• Detail-oriented with the ability to manage multiple projects, ensure accuracy in communications and materials, and maintain thorough documentation and follow-through.
• Advanced knowledge of personal computers with at least intermediate and preferably advanced skills in Outlook, Word, Excel, MS Project, Power Point, and other comparable software programs.
• Travel is essential to this position; consequently, the employee must be prepared to travel by automobile and airplane.
• This position requires the ability to effectively operate phones, computers, and other office equipment.
• The individual must have the ability to speak clearly using the English language to accurately convey information and be able to hear at a normal speaking level both in person and over the phone.
• Specific vision abilities required by this position include close vision, depth perception, and the ability to adjust focus.
• The duties of this position will typically require 37 hours per week.
• This position may need to work outside of regular business hours, including evenings and weekends, sometimes without advance notice.
• Requires appropriate documentation that allows the employee to travel by air (e.g. current real ID or passport).

Nice To Haves

• Fluency in the Spanish language is strongly desired.
• A bachelor's degree in social science, Communications, Public Health, Social Work from a four-year accredited college or university is preferred.
• Relevant work experience can be considered and substituted for academic requirements.

Responsibilities

• Public Education & Registry Support Serves as a subject matter expert on organ, eye, and tissue donation and the transplantation process.
• Supports the execution of donation education initiatives, including those targeting underrepresented communities such as Black, Asian, Alaska Native, Native American, and Spanish-speaking populations.
• Supports the development of partnerships in diverse communities to raise awareness and improve education about donation and the importance of registration.
• Maintains and distributes up-to-date public education materials; ensures website content reflects current messaging and registry information.
• Responds to general public inquiries via phone and email regarding organ, eye, and tissue donation and the donor registry.
• Assists in preparing and delivering public presentations and supports messaging at community events.
• Works in partnership with IT and the Community Relations Specialist to monitor registry website functionality and identify potential data issues or improvements.
• Helps coordinate the production and distribution of educational materials for DOL and MVD staff, including print collateral and training tools.
• Assists in the development of outreach campaigns.
• Participates in continuous improvement efforts to enhance outreach effectiveness and educational resources.
• Coordinates logistics for volunteer participation in outreach activities, including events and hospital and community presentations.
• Assists in recruiting and onboarding volunteers who are willing to share their personal connection to donation or transplantation.
• Maintains volunteer tracking records and ensures effective communication and follow-up with volunteers.
• Provides support at LifeCenter-sponsored community events, such as, but not limited to, the Governor's Gift of Life Awards in Alaska, Montana, and Washington, and the Donation Celebrations in Alaska, Montana, and Washington.
• Supports the preparation of reports and summaries related to community education activities, volunteer impact, and public engagement.
• Maintains accurate documentation and tracks program metrics, including event participation, volunteer engagement, and public outreach using internal systems and databases.
• Assists in maintaining inventories of educational materials and event supplies.
• Assists in tracking budgets, event expenses, and supply inventories for outreach programs.
• Ensures accurate data collection to inform business strategy for improving donor registry rates in targeted DOL & MVD service areas.
• Follows other instructions/directions and will perform other related duties as required by the needs of LifeCenter and leadership team.
• Participates in, and may lead, employee committees and events.
• Complies with applicable laws, regulations, and LifeCenter policies and procedures.

Benefits

• LifeCenter Northwest offers medical, dental, vision, basic life insurance, accidental death & dismemberment insurance, long-term disability insurance, and travel accident insurance.
• Employees have the option of enrolling in the following supplemental or voluntary plans: life insurance, short-term disability, accident insurance, hospital indemnity, critical illness coverage and pet insurance.
• Employees enrolled in our 403(b) program will receive an employer match of up to 7% after one year, employees are auto enrolled at 3% and may change their enrollment at any time.
• LifeCenter encourages all employees to find balance and well-being and provides all employees access to an Employee Assistance Program (EAP) and provides a quarterly Wellness Reimbursement.
• Employees enjoy paid holidays throughout the calendar year and earn 119 hours of PTO annually (to start) as well as Health Time Off hours that is earned 1 hour per 30 worked, paid living donor leave, two weeks paid jury duty leave after 6 months of service, and three weeks of paid parental leave after one year of service is complete.
• A comprehensive review of benefits can be found at https://lcnw.org/about/employment-opportunities/.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level