Project Coordinator, Change Management (12 Months Contract)

OMERS•Toronto, ON

1d•CA$62,000 - CA$92,000•Hybrid

About The Position

The Project Coordinator, Change Management is responsible for supporting the delivery of a multi-year Finance Transformation initiative that involves transitioning to a cloud-based ERP system. The Project Coordinator will play an important role in helping the Organizational Change Management (OCM) workstream coordinate activities across impacted stakeholder groups, maintain clear and consistent communications, support training development and delivery, and help ensure all project milestones are achieved within the required timelines.

Requirements

Undergraduate degree in Business, Technology, Finance, Accounting, or equivalent experience and qualifications
2-3 years’ experience supporting project delivery, change management, communications, training, or stakeholder engagement activities, preferably in a Finance, Technology, or Real Estate environment
Experience delivering projects or supporting projects/programs in a fast-paced environment
Strong organizational and project management skills
Proficiency in MS Office tools (Teams, Outlook, Excel PowerPoint, Sharepoint, Copilot)
Excellent written and verbal communication skills
Detail-oriented and ability to manage multiple initiatives at the same time, across multiple teams and business functions

Nice To Haves

Familiarity with Enterprise Resource Planning (ERP) software
Knowledge of organizational change management, communications and training practices is an asset
Experience with in-person training logistics and/or meeting room technology
Experience with Learning Management Systems (LMS) a nice to have
A self-starter, proactive and motivated to create positive change
Curiosity, humility and an eagerness to learn
A people-first focus with a team-oriented mentality
A sense of urgency, optimism, and a desire to deliver excellence
Strong orientation towards strategy, change and results
Strong relationship-building skills and the ability to work effectively with project teams, business stakeholders and leaders
Change management, project management, or learning-related certifications are an asset

Responsibilities

Supporting workstream planning, tracking, and coordination across change management, communications, training, and post-go-live support activities
Coordinating stakeholder engagement activities, including meetings and team forums
Supporting the development and maintenance of project materials, including meeting decks, newsletters, FAQs, SharePoint content, and other key deliverables
Helping track, organize, and follow up on questions, feedback, decisions, risks, issues, and action items related to change management and training
Coordinating training scheduling, logistics, learner communications and engagement activities, attendance tracking, and training completion follow-up
Supporting the organization, review, and maintenance of training materials such as quick reference guides, e-learning modules and instructor-led session resources
Maintaining OCM-related project tools, trackers, calendars, and work items to provide visibility into progress, dependencies, and upcoming milestones
Scheduling, coordinating, and participating in meetings and events, collecting and distributing relevant materials, taking detailed meeting notes, and following up on action items
Other contributions, as the team may need and as opportunities arise