Project Consultant

Liberty Latin America Communications, Inc.

16h

About The Position

As the Project Consultant, you should have the ability and skill to handle highly complex projects and multiple technologies, involving groups of different areas for attaining the implementation and delivery in time and according to certain specifications. This individual must schedule activities with both internal and external areas as well as external service providers.

Requirements

Bachelor’s Degree in Business Administration, Management preferred.
Some work-related experience is required.
Fully Bilingual (Spanish and English).
Customer Service
Flexibility - Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; optimally deals with ambiguity.
Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and civility to others; develops and maintains efficient relationships with others; may include optimally dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Leadership - Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.
Verbal Communication - Expresses information (for example, ideas or facts) to individuals or groups efficiently, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Technical Knowledge- Shows knowledge of connectivity and telecommunications services in general should work closely and in coordination with the operational teams, Logistics, Service Providers and Subcontractors to complement the Project.
Valid driver’s license.
Traveling may be required.
Assessment, background check and drug test will be required to be a successful candidate.

Nice To Haves

Minimum five (3) years of work-related experience is highly preferred.

Responsibilities

Responsible for supporting suppliers and customers with the provisioning, activation, and troubleshooting of customer services at the time of installation.
Handle the critical activities to complete the project, monitoring is state and reporting periodically to management.
Management process service orders and cost control and billing.
Generation of periodic reports Project Update
Review and approval of supplier invoices regarding projects
Process control and delivery times for new services, extensions, or modifications to existing services.
Provide feedback from existing processes and suggest modifications if needed
Maintain and update databases and Documentation Project (be responsible for the accurate documentation generation and updating database records, documentation and technical diagrams associated with the project).
Identify and Follow any Third-Party Services Orders.
Identify, consolidate, and follow any orders associated with the project materials.
Generate reports and Backhaul Services Providers.
Demonstrate and ensure compliance with the Customer First Philosophy, all Liberty Latin America's policies and procedures including the Code of Conduct and Liberty safety standards and procedures.
Other functions may be assigned