Project Business Specialist

Emerson•Shakopee, MN

5d•Onsite

About The Position

Emerson is seeking a Project Business Specialist for the PMO team at their Shakopee, MN location. This role is responsible for directing work on complex projects and accounts by assigning work across functional areas and managing the project/order schedule. The specialist will ensure project deadlines are met and customer deliverables are accurately submitted.

Requirements

4 Years and an Associate’s Degree Or 6 Years and a High School Diploma or GED equivalent
Drill down to root causes to gather relevant information
Build customer relationships
Engage in collaborative planning
Manage uncertainty with confidence
Strong communication skills, both written and verbal
Skilled in timely and effective communication

Nice To Haves

Bachelor's Degree
Order management experience
Experience leading customer meetings to align customer needs with business capabilities

Responsibilities

Identify the information needs of each work group to ensure they are met, while holding accountability for the account and project
Communicate with customers and Field Sales Reps via phone calls, emails and virtual meetings, doing so professionally, and in the best interests of Emerson
Provide pre-sale and post-sale administrative support for all Measurement products on assigned projects
Serve as the primary customer order contact by assisting in identifying customer requirements
Providing regular progress reports for all stakeholders, directing the preparation of the project orders, and resolving any non-standard issues throughout the project cycle
Responsible for executing customers’ special requirements to assure successful project order execution (inspections, documentation, special invoicing needs, etc.)
Maintain an understanding of general business practices
Assures Emerson’s standard business terms and conditions are addressed by working directly with our Terms & Conditions department
Have familiarity and solid understanding of the process industry
Have familiarity and working knowledge of the business systems, process industry and Import/Export compliance
Actively participating in process improvements utilizing Rosemount’s Quality tools