Project Assistant

Telligen • West Des Moines, IA

10d • Hybrid

About The Position

As a Project Assistant, you will be responsible for providing technical and project administrative support for various contracts/customers. This is a hybrid position.

Requirements

• Two-year degree in business, healthcare, IT or related field and/or equivalent training and/or experience
• 2 years’ experience in project administrative support
• Demonstrated ability working with confidential information and in a deadline driven environment
• Demonstrated ability to effectively multi-task and problem solve
• 5% local and overnight travel
• Intermediate knowledge and experience with Windows and all Microsoft Office products
• Ability to work within multiple software environments
• Because of the nature and immediacy of the work, the ability to maintain regular and predictable attendance is essential

Nice To Haves

• Keyboarding equivalent 50 words or more per minute
• Federal contracts: Knowledge of Section 508 compliance and associated document formatting preferred
• For certain contracts ability to effectively guide members to appropriate member benefit information

Responsibilities

• Prepares documentation to support team and creates, updates and monitors timeliness of project plans
• Takes meeting minutes and documents action items
• Assists with writing and formatting project documents, technical papers and presentations
• Coordinates project documentation from multiple sources
• Communicates with internal/external customers in a professional manner
• Escalates issues through appropriate channels, following established hierarchical protocols between clinical and non-clinical staff members
• Performs support functions including scheduling onsite and off-site meetings and conference calls, answering phones, monitoring email inboxes, ordering supplies, copying and distributing correspondence
• Coordinates schedules for team members
• May create a master planning calendar of contract events
• Coordinates set up for new hires
• Ensures files are up to date and accurate
• Monitors status of deliverables, data processing and reporting schedules
• Reports variations or discrepancies to management
• Ensures files are up to date and accurate
• Performs miscellaneous duties as assigned

Benefits

• A general description of the benefits and other compensation available for this position can be found in Telligen's Benefits Summary.
• Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.
• Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.
• Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.
• Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree