Project Assistant III

University of Chicago•Hyde Park, IL

About The Position

The Project Assistant III coordinates and supports a range of administrative functions, processes, and activities for the Section of Hematology/Oncology in the Department of Medicine. This is an academic discretion position. The role provides clerical and operational support to faculty and staff, handles communications with patients and other callers, and assists with purchasing, travel, financial transactions, and personnel onboarding and departures. The Section of Hematology/Oncology is a research-focused clinical program with expertise across malignancies, blood disorders, and experimental therapies.

Requirements

High school diploma or equivalent from an accredited institution.
One to two years of office experience.
Ability to communicate effectively in English, orally and in writing.
Ability to work effectively with supervision and as part of a team.
Ability to identify priorities and recognize and resolve or refer problems.
Proficient knowledge of Microsoft Word, Excel, and Outlook.

Nice To Haves

Bachelor's degree.
Three years of office experience in a complex, fast-paced office environment.
Hospital or academic medical center experience.

Responsibilities

Answer and respond to internal and external calls and visitors, referring them to the appropriate area or individual.
Distribute mail, order supplies, and maintain the office area and equipment.
Analyze and resolve issues of varying complexity.
Manage interpersonal relationships and communicate with patrons, patients, staff, faculty, students, and others with clarity, tact, and courtesy.
Identify priorities and recognize, resolve, or refer problems; work effectively with supervision and as part of a team.
Use or learn position-related software applications.
Provide general clerical support to faculty and staff, including assisting with correspondence and presentations, coordinating meetings, and making travel arrangements.
Screen calls and take detailed messages, including critical information from patients, physicians, and fellows.
Assist with faculty and staff onboarding and departure, including management of the online directory.
Assist with financial matters, including purchase orders, invoices, travel reimbursements, and other payment and billing activities.
Order supplies via the Internet for offices and laboratories.