Project Analyst

Howden•Rayne Township, PA

13d•$75,000 - $125,000

About The Position

Howden is seeking an Operations Project Analyst to support the planning, execution, and governance of programs and projects across its US Retail business. The role sits within the PMO and partners closely with Program Managers to help deliver initiatives with rigor, clarity, and strong business insight. It focuses on analysis, problem solving, and understanding how component parts affect program delivery, at the intersection of business operations, technology, and transformation in a growing insurance brokerage. The analyst supports project execution, stakeholder coordination, change management, documentation, user acceptance testing, portfolio reporting, benefits tracking, and PMO governance. The role also conducts current-state and gap analysis, contributes to business cases and initiative intake, and documents and validates business requirements and specifications for technology and process delivery teams. The role is permanent and classified as non-exempt under the Fair Labor Standards Act. The expected base salary range is $75,000–$125,000, with the actual salary determined by factors including experience and work location. Employees are eligible for a discretionary bonus and benefits subject to eligibility.

Requirements

3–6 years of experience in a project analyst or project delivery role.
Experience developing business cases, decision materials, or executive-ready communications.
Experience supporting technology implementations or business transformation programs.
Familiarity with Agile, waterfall, or hybrid project delivery methodologies.
Proficiency with project management and portfolio tools such as Monday.com or similar.
Ability to operate across multiple disciplines and stakeholder groups in a matrixed organization.
Bachelor’s degree in Business, Operations, Information Systems, or a related field.
Ability to synthesize complex or ambiguous information into a clear narrative and recommendation.
Excellent written and verbal communication skills, including producing clear documentation for diverse audiences.
Ability to manage multiple tasks in a fast-paced environment with strong attention to detail.
Collaborative and proactive approach, with ability to build effective working relationships across business and technology teams.
Experience connecting analysis and project activity to business outcomes.

Nice To Haves

Experience in insurance brokerage or a related financial services environment.
CBAP, PMI-PBA, or equivalent business analysis certification.

Responsibilities

Partner with Project Managers to support assigned project execution, tracking workstream progress, dependencies, risks, and issues.
Coordinate with cross-functional stakeholders to gather updates, resolve action items, and support meeting preparation and follow-through.
Support change management, including stakeholder impact assessments, communication planning, and adoption tracking.
Develop and maintain project plans, status reports, RAID logs, decision logs, and other program documentation.
Support UAT planning and execution with business teams and technology partners to validate solutions against requirements.
Maintain accurate and timely project documentation in PMO tools, such as Monday.com, in accordance with governance standards.
Consolidate status, risks, and milestones across assigned programs for portfolio-level reporting.
Contribute to benefits tracking and lessons-learned documentation at program completion.
Assist in developing and maintaining PMO templates, tools, and standard operating procedures.
Conduct current-state analysis and gap assessments to support future-state solution design.
Support development of business cases and initiative intake documentation in alignment with PMO standards.
Elicit, document, and validate business requirements in partnership with Program Managers and business stakeholders.
Develop functional specifications, use cases, user stories, and acceptance criteria for technology and process delivery teams.