Project Analyst (Hybrid)

IIE•Chicago, NY

2d•Hybrid

About The Position

The Project Analyst, part of the Enterprise Systems department at the Institute of International Education (IIE), plans, directs, and delivers assigned projects in accordance with Project Management Institute (PMI) standards. The role also develops business process flows, requirements, and functional designs for system projects and initiatives. Working with business and technology stakeholders, the Project Analyst defines solutions to business problems, gathers and prioritizes requirements, and analyzes systems and processes to recommend improvements aligned with organizational objectives. The Project Analyst manages allocated resources, project risks, and key performance indicators (KPIs) against project success criteria. The role develops stakeholder communications, progress reports, and presentations; leads user acceptance testing; and facilitates software implementation. It leads projects that deploy, update, upgrade, or replace platforms and solutions, identifies opportunities to optimize IIE processes and systems, and manages the ongoing rationalization of institutional software solutions. IIE offers a flexible hybrid work environment that combines office work and telework.

Requirements

Bachelor's degree and at least two years of related work experience, or an equivalent combination of education and experience.
Understanding of application development and process improvement lifecycles.
Ability to work independently and in dynamic, cross-functional teams.
Excellent time-management skills and a demonstrated ability to prioritize and deliver on time.
Excellent communication, analytical, and problem-solving skills, with keen attention to detail.
Skilled use of MS Office products, including Visio and Excel, and project management software.
Ability to manage multiple projects simultaneously and handle deadlines and competing priorities.

Nice To Haves

Experience leading standard project meetings, such as kickoffs, closeouts, and IPT or executive steering meetings.
Experience providing typical project reporting, including status, metrics, and KPIs.
Experience managing project schedules and budgets, coordinating technical and non-technical resources, and engaging internal and provider teams.
Project Management Professional (PMP) certification from PMI.

Responsibilities

Collaborate with business stakeholders, software engineers, testers, project managers, and architects.
Interpret business rules, requirements, and processes, and ensure appropriate documentation and guidance are provided.
Ensure business and functional requirements are understood, agreed upon, documented, and traceable to measurable project success criteria.
Analyze relevant factors and exercise judgment within defined procedures and practices to determine appropriate action.
Identify required test data and develop acceptance criteria to validate expected functionality and features during development sprints.
Manage projects throughout pre-initiation, initiation, planning, execution, and closing.
Apply structured PMI standards to assigned projects to meet project success criteria.
Manage customer satisfaction, organizational change, project budgets and schedules, stakeholder relationships and communications, vendor relationships, change control, risks, issues, and project success.
Enable IIE project teams and provider or supplier teams to complete their work and deliverables.
Report regularly on project status, metrics, and KPIs.
Develop stakeholder communications, progress reports, and presentations; lead user acceptance testing; and facilitate software implementation.
Lead projects to deploy, update, upgrade, or replace platforms and solutions; identify process and system optimization opportunities; and manage institutional software solution rationalization.