Project Administrator - National Accounts

Loeb Electric•Columbus, OH

6d•$0 - $22•Hybrid

About The Position

The Project Administrator for National Accounts is an entry-level execution role that supports project delivery through accurate order entry, documentation management, and task tracking. This role focuses on learning systems, following established processes, and supporting Project Coordinators and Team Leads to ensure accurate, timely execution for national account customers. This position builds foundational knowledge of project workflows, systems, and customer expectations, serving as an entry point into the Project Management and Operations career paths.

Requirements

0–2 years of experience in an administrative, operations support, customer service, or project support role.
Experience working in a structured, professional office or hybrid environment supporting defined workflows and deadlines.
Exposure to order entry, data validation, documentation management, or customer request handling preferred.
Experience supporting internal teams by managing tasks, tracking status, and following established processes.
High school diploma required.
Working knowledge of Microsoft Office (Excel, Outlook, Word).
Ability to learn ERP systems, project tracking tools, and client-specific web portals used to support project execution.

Nice To Haves

Associate or Bachelor’s degree in Business, Operations, Construction Management, Supply Chain, or a related field is a plus.
Background in electrical distribution, lighting, construction, facilities, or trade-adjacent environments is a plus.
Electrical trade exposure, construction experience, or field-based industry experience is valued when paired with office-based execution experience.

Responsibilities

Execute defined administrative and order-entry tasks accurately and on time following standard operating procedures.
Maintain accurate project documentation and tracking across ERP and project tools.
Support Project Coordinators by preparing data, verifying information, and flagging discrepancies.
Review, clarify, and confirm customer material requests under the guidance of Project Coordinators, ensuring all details are accurate before processing.
Communicate clearly with team members through email, phone, and in-person interactions, following direction from Project Coordinators and Team Leads.
Follow established processes and escalate execution issues rather than resolving outside of defined authority.
Proactively manage a queue of customer requests, prioritizing work to meet deadlines and coordinating with team members as needed.
Support material pricing accuracy by verifying data and flagging discrepancies to ensure alignment with customer agreements.
Utilize client-specific web portals for data access and entry as directed, maintaining confidentiality and accuracy.
Build knowledge of lighting and electrical products, learning to cross-reference materials and match specifications through training and desktop research.
Assist with filing material claims for warranty support and preparing documentation for customer sharing.
Participate in training opportunities to develop material knowledge, system proficiency, and customer service skills.
Work as a team player, jumping in to help others as needed and contributing to collective success.
Maintain professional relationships that reflect the company's mission, vision, and values.