Restoration Job File Coordinator

Servpro•Naperville, IL

About The Position

As part of one of the largest franchise systems in the country, SERVPRO® of Wheaton/Glen Ellyn/Lisle is looking for a Project Accountant to join our team. As a Project Accountant, you will provide support to Operation team members to ensure projects are completed within the company standards set in each of the Four Tenants of a Job File: Cycle Time, Documentation, Customer Service and Financials.

Requirements

Provide support to Operation team members to ensure projects are completed within the company standards set in each of the Four Tenants of a Job File: Cycle Time, Documentation, Customer Service and Financials.
Facilitate the timely collection of accounts receivables by working with external stakeholders and Project Director and Project Manager by managing the collections process.
Collaborate with Operations through clear communication, active listening and conflict resolution to build a successful working relationship.
Accurately capture and maximize full line-item bills based on properly scoped project by operations.
Deliver a high-quality customer experience from initial quality assurance through final payment by conducting QA calls, supporting customers through billing and claims, resolving issues with Operations, and ensuring compliance with program and corporate requirements.
Manage project financials by preparing estimates, generating invoices, overseeing billing and collections, coordinating with internal teams and insurance stakeholders, monitoring job costs, forecasting collections, and administering payment plans.
Ensure complete and compliant job files by reviewing field documentation, communicating program requirements, securing missing information, transferring documentation across systems, and maintaining accurate WIP reporting.
Support timely invoicing by maintaining accurate project status updates, monitoring invoice-pending files, and completing required uploads in accordance with program and company standards.

Responsibilities

Facilitate the timely collection of accounts receivables by working with external stakeholders and Project Director and Project Manager by managing the collections process.
Collaborate with Operations through clear communication, active listening and conflict resolution to build a successful working relationship.
Accurately capture and maximize full line-item bills based on properly scoped project by operations.
Deliver a high-quality customer experience from initial quality assurance through final payment by conducting QA calls, supporting customers through billing and claims, resolving issues with Operations, and ensuring compliance with program and corporate requirements.
Manage project financials by preparing estimates, generating invoices, overseeing billing and collections, coordinating with internal teams and insurance stakeholders, monitoring job costs, forecasting collections, and administering payment plans.
Ensure complete and compliant job files by reviewing field documentation, communicating program requirements, securing missing information, transferring documentation across systems, and maintaining accurate WIP reporting.
Support timely invoicing by maintaining accurate project status updates, monitoring invoice-pending files, and completing required uploads in accordance with program and company standards.