Programs Manager - 1st Shift - Travel

GXO Logistics

1d•Remote

About The Position

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. At GXO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. As the Programs Manager you will be responsible for handling the customer experience and establishing a strategic direction and plan for customer account growth within the company. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals. This role is open to candidates based remotely anywhere in the US.

Requirements

4 years of relevant experience
Confirmed logistics or supply chain management experience
Superior knowledge of the supply chain vertical
Project management experience
Ability to travel up to 75% of the time
Must possess a REAL ID-compliant driver's license or passport to comply with federal travel regulations.
Familiarity and ability to comply with TSA security procedures.
Ability to travel domestically via road, rail and air as required for the role and pursuant to Company travel and expense requirements.

Nice To Haves

Bachelor’s degree in a related field or equivalent work or military experience
Solid written and verbal communication skills
Ability to build and maintain effective, reciprocal work relationships within and outside of the company
Excellent creative thinking and problem-solving skills; able to be conclusive, results-oriented, and strategic in thinking and approach

Responsibilities

Provide dedicated account management support in several areas, including issue resolution, financial performance, adherence to contract terms and solution design and pricing
Handle customer expectations and provide recommendations for strategic initiatives
Handle the contracts for assigned accounts as well as all account-driven activities
Develop short-term and long-range plans and goals for the organization
Ensure attainment of annual profit, efficiency, and quality goals at each client engagement
Direct capital expenditure and asset deployment activities
Inspire and ensure a Lean culture