Programs Manager V - OKDHS Only

Oklahoma Human ServicesOklahoma City, OK
20dOnsite

About The Position

THIS POSITION IS OPEN TO CURRENT OKDHS EMPLOYEES ONLY. This position is located in Oklahoma City, Oklahoma. Programs Administrator E11E Annual Salary $80,867.13 + Full State Employee Benefits Minimum Qualifications Master’s degree and four years of professional experience. OR a Bachelor’s degree and five years of professional experience. OR an equivalent combination of education and experience, substituting one year of professional level experience for each year of the required education. Job Duties Direct, manage, and administer all operations for the Business Intelligence Unit within the AFS division. The Program Administrator will have the organizational ability to plan, supervise, assign, and coordinate activities across three subject areas: business intelligence, business knowledge, and continuous process improvement initiatives. Develop and execute strategies that enhance the accuracy, timeliness, and reliability of reports and data generated by the unit. Foster collaboration with Business Analysts and program staff to analyze data, identify trends, and provide actionable recommendations for program improvement. Oversee the building of a comprehensive business library of process flows, documenting division processes to support informed decision making, and promote standardization efforts. Collaborate with and guide Business Analysts to lead process improvement initiatives and enhance reports and workforce tools. Will be expected to stay updated on industry trends and best practices in business intelligence, data analysis, and tools to drive continuous improvement within the Business Intelligence Unit.

Requirements

  • Master’s degree and four years of professional experience.
  • Bachelor’s degree and five years of professional experience.
  • An equivalent combination of education and experience, substituting one year of professional level experience for each year of the required education.

Responsibilities

  • Direct, manage, and administer all operations for the Business Intelligence Unit within the AFS division.
  • Plan, supervise, assign, and coordinate activities across three subject areas: business intelligence, business knowledge, and continuous process improvement initiatives.
  • Develop and execute strategies that enhance the accuracy, timeliness, and reliability of reports and data generated by the unit.
  • Foster collaboration with Business Analysts and program staff to analyze data, identify trends, and provide actionable recommendations for program improvement.
  • Oversee the building of a comprehensive business library of process flows, documenting division processes to support informed decision making, and promote standardization efforts.
  • Collaborate with and guide Business Analysts to lead process improvement initiatives and enhance reports and workforce tools.
  • Stay updated on industry trends and best practices in business intelligence, data analysis, and tools to drive continuous improvement within the Business Intelligence Unit.

Benefits

  • Full State Employee Benefits
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