Programs Manager III - OKDHS ONLY

Oklahoma Human Services•Oklahoma City, OK

5h•$65,347•Onsite

About The Position

THIS POSITION IS OPEN TO CURRENT OKDHS EMPLOYEES ONLY. This position is located in Oklahoma City, Oklahoma. Programs Manager III DDS Annual Salary $65,347.17+ Full State Employee Benefits Travel is Occasional: Must possess a valid driver's license and must maintain required care insurance.

Requirements

A master's degree and two years of professional experience
OR a bachelor's degree and three years of professional experience.
OR an equivalent combination of education and experience, substituting one year of professional-level experience in the above-listed areas for each year of the required education
Must possess a valid driver's license and must maintain required care insurance.

Responsibilities

Coordinates with division staff statewide to ensure plan of care/level of care review process consistency and direct program and policy modification and development.
Participates on assigned committees.
Ensures coordination with other divisions and agencies to facilitate effective use of resources and programs.
Represents the division at various meetings as required.
Activities that result in the development of new or enhanced community resources, programs or working relationships may warrant exceeds standards.
Monitors plan of care/level of care review process quality and effectiveness and policy implementation through review of reports, audits, staff reports and visits to local offices and program sites statewide. Initiates corrective action to identified problems.
Develops and implements approaches to improve quality. Supports "best practice" models of service delivery, compliance with policy and program accountability.
Development and implementation of improved program strategies or exceptional use of monitoring tools to improve quality may result in exceeds standards.
Promotes culture that calls for high performance aligned with DDS mission and values.
Develops and maintains sound personnel practices in compliance with OKDHS policies and directs effective use of staff.
Establishes performance standards within agency policy.
Initiates all required personnel actions. Address and resolves complex and sensitive personnel issues.
Effectively dealing with difficult personnel issues, developing effective methods to reinforce high performance or implementing improved operations procedure may warrant exceeds standards.
Directs DDS plan of care/level of care review process and related policies.
Supervises and sets priorities for Program Field Representatives.
Allocates staffing resources to assure necessary program development and oversight. Is responsible for program development of plan of care review process within applicable guidelines and regulations.
Provides programmatic oversight and guidance to plan of care/level of care reviewers.
Develops, trains and implements program policies. Makes determination regarding payment or recoupment of disputed funds paid to a DDS waiver provider for services reportedly provided to a DDS service recipient when agreement cannot be reached between case management and a provider.
Developing improved accountability measures for subordinate staff, effectively resolving difficult program issues or developing improved policies may result in exceeds standards.
Participates in and encourages opportunities for professional development to stay current with relevant federal and state policies, laws and regulations and best practices in the field of DD and residential services to people with DD.
Completes required 20 hours of training.
Ensures staff participates in required training.
Provides or directs the provision of ongoing residential program related training.
Ensures technology use to achieve documentation of program activities, equitable work distribution, tracking and monitoring assignments and effective communication.
Specialized development activities or assignments or additional efforts related to non-mandated professional may enhance performance rating.