This position is located in Oklahoma City, Oklahoma. The Programs Manager II is responsible for the direction and supervision of the Child Welfare program of the Office of Background Investigations in their assigned duties. This role manages staff to maintain accurate and timely determinations of criminal history records, through the use of critical thinking skills and an understanding of policy and law. The position fosters a positive working environment and maintains excellent customer service. The manager works closely with Child Welfare Services staff to maintain a system of quality improvement, supervises staff completion of background checks for Child Welfare staff placement, and oversees the creation of policy, training, and improvement of processes. The role also involves drafting policies, procedures, and publications, and reviewing proposed legislation for impacts on policy and procedures. The incumbent may act as the office legislative liaison.
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Job Type
Full-time
Career Level
Mid Level