Programs and Portfolio Analyst

Gore Mutual Insurance•Vancouver, BC

2d•CA$67,000 - CA$117,000•Hybrid

About The Position

The Programs & Portfolios Analyst is responsible for sourcing, evaluating, and supporting the negotiation of non-standard distribution opportunities for Gore, as identified by Business Development and Commercial Lines leadership. This role conducts holistic assessments of opportunities, considering factors such as scale (GWP/PIF), expected profitability (loss ratio/combined operating ratio), target risk composition, strategic broker alignment, and impacts to Gore’s overall risk profile, including aggregation and reinsurance costs. The objective is to determine strategic fit and support informed decisions on whether to accept or decline opportunities. For approved opportunities, the Analyst leads the intake and triage process, coordinating cross-functional efforts across underwriting, Business Development, Underwriting Operations, Finance, Claims and IT. The role also provides ongoing support to broker partners, including issue resolution, escalations, and service delivery oversight, while actively monitoring performance to ensure business volume, mix, and profitability align with expectations. The Analyst partners with Actuarial and Corporate Underwriting to develop recommendations on pricing, underwriting guidelines, and product changes, contributing to annual review strategies. The role also supports audit and governance activities for programs operating under delegated underwriting authority.

Requirements

Post-secondary education required; undergraduate degree preferred
CIP designation required
Minimum 5 years of Commercial Property & Casualty experience
2+ years of Program Underwriting experience preferred
3+ years of Programs/Portfolio analysis experience preferred

Responsibilities

Source, evaluate, and support negotiation of non-standard distribution opportunities
Lead intake and triage processes for broker agreements, coordinating cross-functional stakeholders
Assess opportunities across key dimensions: Size and scale (GWP/PIF), Prospective profitability (LR/COR), Risk composition and alignment to target segments, Strategic broker alignment, Impact to corporate risk aggregation and reinsurance costs
Provide recommendations on opportunity acceptance based on overall strategic and financial fit
Serve as a key point of contact for broker inquiries, escalations, and SLA-related support
Build and maintain strong relationships with broker partners and Business Development teams
Monitor and manage program performance, ensuring alignment to expected volume, mix, and profitability
Balance broker needs with disciplined underwriting practices
Support implementation and ongoing management of program and portfolio agreements, including: Growth, retention, and profitability tracking, Sub-P&L monitoring and reporting
Facilitate annual program reviews with Business Development, Actuarial, and Claims
Recommend pricing, underwriting, and product changes in collaboration with Actuarial and Corporate Underwriting
Support audit and quality review processes, including broker delegated authority and program performance reviews
Act as an escalation point for accommodation requests, mentor underwriters and support broker engagement