Programming/Outreach Library Specialist - Support Services Center

Shreve Memorial Library•Shreveport, LA

About The Position

Under general supervision, the Programming/Outreach Library Specialist performs a variety of public service duties across library operations. The role requires applying judgment and discretion to library routines, determining methods to accomplish duties, interpreting policies, and providing public service. The specialist may supervise employees in lower classifications and has technical advice available as needed. The position combines public services, programming, community outreach, mobile library vehicle management, collection development, and recordkeeping. The specialist plans and delivers programs for varied audiences, provides library services at offsite locations throughout the parish, and collaborates with library staff and community organizations. The position also requires travel to other locations for work, meetings, and training. The present schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with a half-hour unpaid lunch; the schedule is subject to change without notice. The starting date is two weeks after selection. Pay is $18.50 per hour plus benefits. The hiring process includes a criminal background check and drug screening. For positions providing outreach to daycare centers, state criminal identification checks and these checks are conducted yearly. New hires must attend a mandatory full-day orientation, scheduled Tuesdays from 8:30 a.m. to 5:00 p.m. The facilities are non-smoking. Shreve Memorial Library states its commitment to antiracism, equity, diversity, and inclusion and does not discriminate on the listed protected bases.

Requirements

High school diploma, or 60 semester hours of successful college coursework, or two years of paid customer service work experience involving frequent public contact.
Experience planning and/or presenting programs using books, crafts, and/or other activities for appropriate audiences.
If regularly assigned to drive a library vehicle, a good driving record with no DWI violations within the past five years and no other moving violations within the past year.
Knowledge of current technology.
Ability to learn and use integrated library systems, services, and resources and assist patrons with them.
Ability to follow written and oral instructions and library policies and procedures.
Ability to plan and present programs to targeted audiences.
Ability to establish positive relationships with patrons and staff.
Ability to create and maintain pleasant impressions of the library.

Nice To Haves

Paid library work experience.

Responsibilities

Assist with overseeing the daily use, care, and upkeep of mobile libraries.
Perform readers’ advisory and circulation duties; assist patrons in selecting materials and answer routine questions.
Take interlibrary loan requests; answer telephone calls; charge, discharge, and renew materials; register new borrowers and update registration records.
Pull and process requested materials; assist with filling and sorting; shelve and straighten materials; read shelves for proper order; search for lost materials; and process incoming materials.
Research, coordinate, and implement programs for various target audiences.
Work with programming teams and branch staff to develop, organize, and deliver programs and activities.
Use community resources and organizational support in program delivery; participate in developing and monitoring program budgets; market programs and services; and maintain a programming calendar.
Drive a mobile library vehicle to locations throughout the parish on a predetermined schedule or route.
Plan and present programs as needed to patrons in group settings and provide library services to populations including residents distant from public libraries, senior adults, and students and teachers in schools and daycare facilities.
Serve on the library’s Community Engagement team, assisting with offsite programming and collaboration with community organizations to promote library services.
Read reviews and offer material-selection suggestions to Acquisitions staff; weed the collection on an ongoing basis.
Assist with preparing reports and maintaining records.
Attend staff meetings, quarterly work-review meetings with the supervisor, and other meetings as needed; travel to other locations for work, meetings, and training.
Perform other duties as required.