Programming Associate (Part-Time)

Warren-Newport Public Library DistrictGurnee, IL
Onsite

About The Position

Warren–Newport Public Library District is seeking a part-time Programming Associate (average of 12 hours per week) to support patrons, activities, and lively library spaces during evening and weekend hours. The role involves providing a consistent staff presence in active library spaces for various age groups, answering patron questions, offering basic reader's advisory, and assisting with activities and programs. The associate will help maintain a safe, inclusive, and respectful environment, assist with setup and cleanup, and communicate any issues to supervisors. This position requires following library policies and procedures.

Requirements

  • High school diploma or equivalent required.
  • Strong customer service skills.
  • Ability to support a welcoming environment for patrons of different ages, backgrounds, and needs.
  • Ability to communicate expectations clearly, calmly, and respectfully.
  • Comfortable using basic technology and assisting patrons with general service point questions.

Nice To Haves

  • Some college coursework or experience in libraries, education, recreation, customer service, or community-based work preferred.
  • Experience working with children, tweens, teens, families, or the public preferred.
  • Spanish language skills a plus.

Responsibilities

  • Provide a consistent staff presence in active library spaces for young children and families, elementary students, teens, and other PCE spaces as assigned.
  • Answer patron questions at the service point and connect patrons with additional staff support when needed.
  • Provide basic reader’s advisory and help patrons locate or connect with library materials and services.
  • Welcome patrons and help them understand how to use shared spaces, materials, and activities appropriately.
  • Support prepared activities, games, creative materials, and passive engagement options available in the space.
  • Monitor spaces during evening and weekend hours to help maintain a safe, inclusive, and respectful environment.
  • Reinforce posted expectations and redirect behavior using calm, positive communication.
  • Assist with basic setup, cleanup, restocking, and organization of materials and supplies.
  • Communicate supply needs, patron concerns, behavior patterns, or facility issues to PCE staff or the appropriate supervisor.
  • Help support smooth transitions between open use, activities, programs, and closing routines.
  • Assist PCE staff with programs, events, or library-wide initiatives as needed.
  • Follow library policies and procedures and seek support when situations require escalation.

Benefits

  • Paid time off in accordance with the Paid Leave for All Workers Act (PLAWA)
  • Voluntary 457 Retirement Plan participation
  • Access to the Employee Assistance Plan (EAP)
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