Programmer Analyst I

University of British Columbia•Vancouver, BC

12d•CA$6,439 - CA$9,256

About The Position

The Programmer Analyst I programs software application modules and codes, tests, debugs, documents, and maintains those modules. UBC's Learning Technology Innovation Centre’s (LTIC) mandate is to catalyze and elevate learning technology application, innovation, and inquiry at UBC. Under academic leadership, LTIC is charged with meeting UBC’s needs for faculty and students in using and transforming learning technology, including playing a pivotal role in the support of Artificial Intelligence in research, development, and education, across the entirety of UBC.

Requirements

Undergraduate degree in a relevant discipline.
Minimum of two years of related experience, or the equivalent combination of education and experience.
Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion.

Nice To Haves

Bachelor’s degree or technical diploma in computer science, or other relevant discipline, or combination of education and relevant work experience.
1-2 years' experience working in application and software development related to learning technologies.
Experience working in a university environment preferred.
1-2 years' experience with software design and development in a test-driven environment
Familiarity with Agile Development methodologies.
Familiarity with responsible use of Generative AI Coding Agents.
Experience working with frameworks/systems.
Experience writing software documentation, training manuals, and online knowledge bases.
Ability to deliver conceptual design.
Professional HTML development, including XHTML, CSS, and JavaScript that conforms to Web Content Accessibility Guidelines.
Web-specific graphic design experience (i.e. Figma).
Understanding of back-end and database technologies (NodeJS, PHP, MongoDB).
Good troubleshooting and debugging skills.
Adept with E-mail and online discussion software.
Demonstrates effective verbal and written communication skills in English.
Strong written and oral communication, problem-solving, and interpersonal skills.
High degree of accuracy and attention to detail.
Good organizational and time management skills.
Ability to work both independently and in a team environment.
Ability to work under pressure and handle multiple projects at a time while meeting deadlines.
Understands, relates to, and is driven by the academic mission of the University.
Demonstrated service orientation.
Experience in asking the right questions to elicit the real problems that our clients are trying to solve.
Probes into the problem space to ensure they fully capture – in detail – what each of the end users will be able to do with the resultant application.
An open communicator with colleagues and clients that expresses risks they foresee early in the process and presents those risks as opportunities.
Takes ownership of issues as they arise.
Always striving to improve; themselves, their team, and the applications we develop and maintain.

Responsibilities

Programs discrete but complex modules for use in enterprise production systems.
Uses HTML, CSS, JavaScript, PHP and other programming scripting and database query languages to enhance and support LTIC Incubator and other web applications used in learning technology at UBC.
Documents code for internal and open-source distribution and creates user manuals and documentation for end users.
Provides technical advice on system applications; advises programmers developing faculty and/or department specific modules; ensures any unit specific modules are repurposed for use in the wider UBC community. Advises through face-to-face interaction, online, and the email/ticketing system.
Be the first point-of-contact technical support for incubator clients via email/ticketing system.
Programs small/discrete software application modules.
Conducts testing and debugging of small modules to ensure application meets specifications.
Prepares programming documentation for assigned programs.
Supports software development lifecycle and applies and follows appropriate programming/development methodologies and best practices as instructed.
Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools.
Participates in project planning and implementation.
Builds and maintains good working relationships and collaborates with others to achieve client objectives.
Performs other related duties as required.