Programmatic Specialist I (Remote)
About The Position
The Programmatic Specialist works closely with our sellers and Programmatic Specialist Managers on the execution of all digital advertising campaign types, including social media management, targeted display, connected TV/OTT, email marketing, website design, streaming audio/video, and search. The Programmatic Specialist serves as a liaison to all internal stakeholders, including account management, sales, product, design, and DSP’s, as it relates to executing digital campaigns. You’ll have the opportunity to build strong internal relationships, assist in creating new methods and solutions for resolving challenges, and assist our Programmatic Specialist Managers, account managers, and sellers in delivering on the best practices of digital marketing execution and analytics. This position can work remotely in the United States.
Requirements
- Ability to adapt, multitask, and respond quickly to changing technology and deadlines.
- Interested in learning and picking up new concepts quickly.
- Detail-oriented with the ability to work independently, and demonstrate excellent analytical problem-solving/technical troubleshooting skills.
- Excellent communication and interpersonal skills with the ability to communicate professionally with management and staff at all levels.
Nice To Haves
- Bachelor’s degree in a related field preferred, but not required.
- Self-driven problem solver, able to adapt in a rapidly changing, high-energy environment.
- Experience in some combination of the following: digital marketing campaign management, media planning, campaign optimization, digital marketing analytics, account management, and customer support.
- Strong attention to detail and organizational skills.
- Excellent presentation, written, and oral communication skills.
- A working knowledge of programmatic display, audio, and video advertising is a plus.
- A working knowledge of tag placement, configuration, and management is a plus.
- An understanding of HTML, JavaScript, and WordPress CMS is a plus.
- Base knowledge of CRM/Help Desk platforms.
- Experience level can vary.
Responsibilities
- Input a steady stream of digital orders into ad-serving programs daily.
- Assist in the onboarding of new customers, ensuring all campaign details and requisite information are transmitted to the campaign manager, working with the Programmatic Specialist Managers to ensure client-side actions are completed (tag placement, analytics setup, creative approval, etc.), and all new customer / new campaign SLAs are met
- Enter campaign details into production tracking software, ensuring a smooth and timely launch of all elements across all campaigns assigned, coordinating amongst all stakeholders.
- Document customer goals, track work completed, and provide updates on the process to customers and sales colleagues
- Analyze and interpret customer campaign reports/dashboards and deliver key findings to customers to ensure alignment with campaign expectations.
- QA on contract/billing as required to identify errors and inconsistencies in contracts and campaign details.
- Liaison for sales and Programmatic Specialist Managers with internal departments and partners
- Solve campaign problems and effectively escalate issues.
Benefits
- Comprehensive Benefits Package: Medical, Dental, and Vision.
- Supplement Life Insurance, AD&D Coverage, STD, and LTD coverage.
- 17 PTO days and 10 company holidays.
- 401(k) Retirement Plan: Employer matching to support your future financial goals.
- Employee Assistance Program: Free support services for you and your household.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
