Program Technician II
State of Vermont•Waterbury, VT
•$24 - $37•Hybrid
About The Position
DVHA's Clinical Operations Unit (COU) is seeking a new team member to support clerical and paraprofessional work. This role will help support the processing of medical and dental prior authorization requests into multiple systems to support a medical necessity determination by clinical staff. This process includes data entry and data abstraction. Other administrative tasks performed will be responding to faxes, emails, phone calls, form development, and capturing meeting minutes.
Requirements
- Two years or more of full-time college coursework OR an associate's degree or higher AND two (2) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).
- High School diploma or equivalent AND three (3) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).
- One (1) year or more of experience as a Program Technician I with the State of Vermont.
Nice To Haves
- Two years or more of full-time college coursework OR an associate's degree or higher AND two (2) years or more of experience of administrative work in an office setting, such as complex data entry and data retrieval from multiple systems, customer service, triaging phone calls, taking minutes, and scheduling meetings.
- Effective written and oral communication.
- Microsoft knowledge.
Responsibilities
- Processing of medical and dental prior authorization requests into multiple systems
- Data entry and data abstraction
- Responding to faxes, emails, and phone calls
- Form development
- Capturing meeting minutes
Benefits
- 80% State paid medical premium and a dental plan at no cost for employees and their families
- 11 paid holidays each year
- Generous leave plan
- State Paid Family and Medical Leave Insurance (FMLI)
- State defined benefit pension plan
- Deferred compensation 457(b) plan
- Tuition Reimbursement
- Flexible spending healthcare and childcare reimbursement accounts
- Low cost group life insurance
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
