Program Team Lead

Texas State Technical College•New Braunfels, TX

About The Position

The Program Team Lead reports to the campus Provost offices and is accountable for an instructional program or group of programs at a campus location. The role guides program and faculty teams toward strong performance and develops faculty and students in support of TSTC’s mission of placing more Texans in great-paying jobs. The Lead fosters a high-trust, accountable culture; communicates goals and expectations; coaches faculty and students; and helps deliver effective learning solutions. The role balances performance expectations with empathy and works closely with campus leadership, statewide partners, and cross-functional departments to align the team’s direction with TSTC’s mission. Management responsibilities include goal setting, strategic alignment, personnel management, hiring qualified team members, budget accountability, participation in statewide activities, and day-to-day program operations. The role may occasionally provide course coverage if appropriately credentialed, but generally does not include a teaching load. The hiring range starts at $88,000 annually; the final salary offer depends on the candidate’s qualifications and experience. Equivalent combinations of education, training, and relevant professional experience will be considered.

Requirements

  • Demonstrated ability to lead a team using a relational leadership style and achieve results through influence rather than authority.
  • Familiarity and interpersonal acumen with stakeholders in the relevant program discipline, such as employers, faculty, and vendors.
  • Ability to drive organizational change.
  • Relevant credentials from an accredited institution as required by the program, such as program-specific accreditation requirements.
  • Leadership and guidance experience enhancing student achievement in a competency-based learning environment.
  • Effective coaching and communication skills with a diverse student population.
  • Ability to communicate and collaborate successfully with diverse professional colleagues, partners, and stakeholders.
  • Understanding of a competency-based education model.
  • Experience leading a team focused on student support and instruction.
  • Proficiency in technology-based educational delivery systems.
  • Ability to work with struggling or at-risk students.

Nice To Haves

  • Experience recruiting and developing a team.
  • Experience with profit-and-loss responsibility and accountability.
  • Experience working with adult learners and distance-learning environments.
  • Experience with change management and leading change.
  • Experience as faculty at TSTC or in a similar environment.
  • Demonstrated project management experience, or experience organizing tasks and keeping others informed of progress for a meaningful-size team or project.

Responsibilities

  • Build trusting, respectful relationships with faculty, students, and industry clients, and provide guidance to assigned students and instructors.
  • Recruit and retain qualified faculty, support faculty development, and foster a learning environment that engages and develops students.
  • Set clear faculty performance expectations and manage performance toward organizational goals and initiatives.
  • Promote feedback, accountability, commitment, candor, and results within the team and learning environment.
  • Communicate regularly with faculty and faculty teams to support engagement and accountability.
  • Participate in program sales and marketing, coordinate with recruiting campaigns, engage faculty in student recruitment, and represent the program to stakeholders.
  • Monitor student learning outcomes, leading indicators, and persistence; coordinate evaluation and interventions and address systemic barriers.
  • Manage student and faculty grievance processes in collaboration with shared service providers and local leadership.
  • Coordinate local industrial employer engagement, develop employer councils, and facilitate annual workshops to align curriculum with labor market trends.
  • Research and apply industry trends and emerging technology.
  • Coordinate program resources for recruiting, safety, and course scheduling.
  • Participate in budget development with statewide partners and manage operational budgets.
  • Collaborate with shared services on curriculum and content development, support industry and community relevance, and contribute to statewide advisory committee membership processes.
  • Set goals, align strategy, manage personnel, participate in statewide coordinated activities, hire qualified team members, and carry out day-to-day program operations.
  • Occasionally provide course coverage if credentialed.
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