Program Support Worker

Greater Cincinnati Behavioral Health Services•Cincinnati, OH

10d

About The Position

Greater Cincinnati Behavioral Health Services (GCBHS) is seeking a Program Support Worker to support its behavioral health programs and services. The position performs data entry and maintenance, phone coverage, receptionist duties, and other clerical functions at GCB sites. The role helps ensure smooth program operations and requires flexibility to work at various sites. Occasional use of the employee’s own vehicle may be required.

Requirements

High school graduate or equivalent.
Demonstrated ability to follow instructions, meet deadlines, and handle multiple tasks.
Ability to handle incoming calls on a multiple-line phone system.
Flexibility to work at various GCB sites.
Strong verbal and written command of English.
Excellent organizational and time management skills.
Excellent filing skills.
Ability to work well under supervision and independently, and to function as a team player.
Ability to communicate with people in stressful situations.
Data entry ability with 97% accuracy.
Good problem-solving and communication skills.
Basic computer knowledge.
A valid driver’s license and insurable driving record may be required.

Nice To Haves

Experience dealing with the public or some coursework in social sciences.
Working knowledge of Windows 95 or higher.
Previous experience with Word, Excel, and MS Outlook.
Previous data entry experience.

Responsibilities

Perform data entry and maintain data.
Provide phone coverage, including handling incoming calls on a multiple-line phone system.
Perform receptionist duties.
Carry out clerical functions.
Work at various GCB sites as needed.
Assist staff and clients through effective communication and problem-solving.