Program Support Worker

Greater Cincinnati Behavioral Health Services•Cincinnati, OH

10d

About The Position

Greater Cincinnati Behavioral Health Services (GCBHS) is seeking a Program Support Worker to help individuals with mental illness and addictions lead healthy and productive lives. The position performs essential administrative and clerical tasks, including data entry and maintenance, phone coverage, receptionist duties, and other clerical functions. The role supports the smooth operation of GCBHS programs and services and may involve working at various GCB sites.

Requirements

High school graduate or equivalent.
Working knowledge of Windows 95 or higher.
Demonstrated ability to follow instructions, meet deadlines, and handle multiple tasks.
Ability to handle incoming calls on a multiple-line phone system.
Flexibility to work at various GCB sites.
Strong verbal and written command of English.
Excellent organizational and time management skills.
Excellent filing skills.
Ability to work well under supervision and independently, and to function as a team player.
Ability to communicate with people in stressful situations.
Data entry ability with 97% accuracy.
Good problem-solving and communication skills to assist staff and clients.
Basic computer knowledge.

Nice To Haves

Experience dealing with the public or coursework in a social sciences field.
Previous experience with Word, Excel, and MS Outlook.
Previous data entry experience.
A valid driver’s license and insurable driving record may be required.

Responsibilities

Perform data entry and maintain data.
Provide phone coverage, including answering incoming calls on a multiple-line phone system.
Perform receptionist duties and other clerical functions.
Support the smooth operation of programs and services.
Work at various GCB sites as needed.