Program Support Tech (Multiple Openings): Offender Management Services #00197
About The Position
This position supports the Offender Management Services Court and Legal Services Section in ensuring accurate application of Virginia statutes and Virginia Department of Corrections policies governing offender sentence computation. This position researches, evaluates, and interprets incoming court orders, jail credits, and related documentation to determine state-responsibility status and confirm all sentencing components required for accurate time computation and release-date establishment. The role ensures the integrity of offender records by verifying aliases, demographics, and sentencing details; prioritizing files based on release proximity; obtaining all necessary legal documents; and maintaining organized workflow and reporting. Through thorough analysis, independent problem-solving, and effective communication, this position contributes to the reliable processing of inmate records for both VADOC facilities and local jails across Virginia.
Requirements
- Experience researching, interpreting, and processing legal or criminal-justice documents such as court orders, jail credits, or sentencing records.
- Ability to analyze complex information.
- Ability to apply state laws or policies.
- Ability to work independently with minimal supervision.
- Experience utilizing automated criminal-justice or records-management systems (e.g., VACORIS, CAIS, LIDS, VCIN).
- Experience performing detailed data verification.
- Ability to adapt to procedural changes.
- Ability to manage high-volume workloads.
- Ability to communicate effectively in writing and verbally.
- Ability to maintain effective working relationships with internal and external stakeholders.
- Strong problem-solving skills.
- Knowledge of criminal procedures or inmate-record practices.
- Proficiency in Microsoft Suite.
Nice To Haves
- Experience in criminal justice or closely related fields, particularly in criminal procedures, records processing, or offender time computation.
- Familiarity with Virginia sentencing practices, jail credit procedures, or court documentation workflows.
- Demonstrated proficiency with criminal-justice data systems.
- Demonstrated proficiency with high-volume record handling.
- Demonstrated proficiency with independent decision-making in a legal or correctional environment.
Responsibilities
- Research, evaluate, and interpret incoming court orders, jail credits, and related documentation.
- Determine state-responsibility status and confirm all sentencing components for accurate time computation and release-date establishment.
- Ensure the integrity of offender records by verifying aliases, demographics, and sentencing details.
- Prioritize files based on release proximity.
- Obtain all necessary legal documents.
- Maintain organized workflow and reporting.
- Contribute to the reliable processing of inmate records for both VADOC facilities and local jails across Virginia through thorough analysis, independent problem-solving, and effective communication.
Benefits
- Reasonable accommodations are available upon request.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
